NiCE reviews

3.9

78% would recommend to a friend

(3,027 total reviews)
avatar

Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very organized hiring process, clear communication throughout, and a welcoming, well‑structured onboarding experience that made it easy to get up to speed quickly.

Cons

There is a lot of information early on, but resources and support help make it manageable over time.

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NiCE Response
1mo
Thank you for your review. We’re glad to hear that your onboarding experience reflected our commitment to setting new NiCErs up for success from day one. At NiCE, we’re all about fostering a positive work culture for our employees, with meaningful opportunities to learn and grow in their roles. Wishing you continued success in your career journey with us!
3.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It depends on project, Other than Actimize BU in Pune, rest is good..

Cons

Average company. Leadership is not mature.

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NiCE Response
1mo
Thank you for your review. At NiCE , our success is driven by the strength of our products and our vision. Our annual employee surveys consistently reflect great satisfaction with the work culture and leadership. We wish you continued success in your career journey with us.
5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience at NICE has been really positive. It’s a great place to work, especially if you’re looking to grow in the customer experience and automation space. The team culture is friendly and supportive, people are approachable, knowledgeable, and always willing to help. I’ve had the chance to work with some very talented colleagues and learn a lot along the way. There are plenty of opportunities to develop your skills, particularly with platforms like CXone, and the company encourages continuous learning. I also appreciate the overall work environment, which feels collaborative and respectful. Overall, I’d definitely recommend NICE as a place to work. It’s a stable company with good people, interesting projects, and solid opportunities for growth.

Cons

There is a lot to learn, especially with platforms like CXone, so it can feel slightly overwhelming at first. but it’s very rewarding once you get up to speed. Because the company is growing, things can evolve quickly, which keeps it interesting but may require some adaptability

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NiCE Response
1mo
Thank you for your review. NiCE is a fast-paced organization that offers various opportunities to engage with cutting-edge technology. We’re glad to hear that your experience at NiCE over the years has been positive and that our learning and growth opportunities have supported your journey. Wishing you continued success in your career journey with us!
Viewing 46 - 48 of 3,027 Reviews

Glassdoor has 3,195 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.