NiCE reviews

3.9

78% would recommend to a friend

(3,026 total reviews)
avatar

Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 23, 2023

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Market position is good .

Cons

A company of cobbled together companies and so much confusion and lack of ownership. Really hard environment to live in day to day. Lots of good people trying hard and constantly commiserating about lack of systems, support and leadership.

1.0
Jan 18, 2022

Only work here to go somewhere else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you find the right people, you can learn a lot from them on how the company works but you have to seek them out A lot of other companies will hire you after working here

Cons

Where do I start? Bro culture Everyone talks about everyone behind their back Middle management is worthless In order to be successful you have to be a yes man Good luck if your a female and you want to move up- they won’t hire you Everyone is tied to everyone is some way and can only move up if you were best friends with someone or served a mission Comp plans - don’t make any sense and you actually make less in 2022 compared to 2021 They pay less then their competition Every other month they keep talking about working in the office- just stop talking and focus on us working from home the past two years. Give us the equipment we need Cheap company that keeps talking about how much money they have made but won’t pay their people. Only come here if you want to get a better job elsewhere

1.0
Feb 3, 2025

Fake reviews?

Recommend
CEO approval
Business Outlook

Pros

The sandy office has some (maybe 1 now) great leader

Cons

For those who are reading Glassdoor to help you decide to work at NICE.. just don’t work here. If you want to get into the contact center- there are better places to work. Any “positive” review that you see that has “Utah” next to it cannot be real. After talking to people who work there, they are miserable and those who have left are so thankful to be gone. Some good people are still there but they will soon all leave. I was told to just be an AE for two years and then work somewhere better. Save yourself the stress and work somewhere better. I promise- you will be happy you never went to NICE. Base pay sucks and they just don’t pay you commission since they have to “figure it out”. Good luck if you take a job here

avatar
NiCE Response
1y
Thanks for taking the time to share your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers and with the work culture. There are multiple processes in place to review our employees' performance and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you the best in your professional endeavors.
Viewing 37 - 39 of 3,026 Reviews

Glassdoor has 3,194 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.