Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 237 reviews)); "Good work life balance and Market leader in compliance" ((in 213 reviews)); "Great environment and culture!" ((in 184 reviews)); "Good wlb and work culture" ((in 120 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 127 reviews)); "They are cheap and salaries are low" ((in 115 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 62 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 22 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

NiCE reviews

3.9

78% would recommend to a friend

(3,031 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 27, 2025

NA

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good working environment in team.

Cons

System is really tricky for new hiring.

NiCE Response

1y

At NICE, we take immense pride in our work culture, as reflected in our annual employee surveys. We hire top talent and invest in them with a robust learning and development program for roles across the board. We wish you continued success in your career journey with us!

3.0

Mar 27, 2025

What's there to say about Nice

Salesforce administrator

Recommend

CEO approval

Business Outlook

Pros

fun company with great insight into being Nice

Cons

eh, mean people often join

NiCE Response

1y

Thank you for your review. NICE offers an exceptional work culture rooted in respect and teamwork, as reflected in our employee surveys. Wishing you continued success in your professional endeavors.

2.0

Mar 26, 2025

Potential Lawsuits Loom Over Toxic Culture and Unethical Practices

Account executive

Recommend

CEO approval

Business Outlook

Pros

Strong reputation in the CX software industry,

Cons

The work environment is highly demanding, with unrealistic expectations. Salaries and compensation plans fall below industry standards. Management often engages in practices that push ethical and legal boundaries, while HR functions more as an enforcer for leadership rather than an advocate for employees. This makes it difficult to raise concerns without fear of retaliation. The combination of inadequate pay, toxic leadership, and questionable business practices creates a workplace that makes it a miserable place to work.

NiCE Response

1y

Thank you for sharing your thoughts. NICE offers an exceptional work culture rooted in respect and teamwork, as reflected in our employee surveys. The surveys also highlight great satisfaction with the leadership team and clarity regarding roles and the company’s plans. Moreover, the “pay for performance” culture ensures that strong performers are duly compensated. Wishing you continued success at NICE.

Viewing 334 - 336 of 3,031 Reviews

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NiCE

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Ratings by category

Ratings by demographic groups

Reviews by job title

NA

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Potential Lawsuits Loom Over Toxic Culture and Unethical Practices

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