Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 237 reviews)); "Good work life balance and Market leader in compliance" ((in 213 reviews)); "Great environment and culture!" ((in 184 reviews)); "Good wlb and work culture" ((in 120 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 127 reviews)); "They are cheap and salaries are low" ((in 115 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 62 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 22 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

NiCE reviews

3.9

78% would recommend to a friend

(3,031 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 26, 2025

Love NICE

Talent acquisition partner

Recommend

CEO approval

Business Outlook

Pros

We have a fantastic flexible hybrid work schedule—two days in the office and three from home, offering the best of both worlds. Our new CEO is incredible and poised to drive the company to new heights. Plus, there are great opportunities for internal growth, with many employees earning well-deserved promotions!

Cons

Benefits pricing could be a bit better but it is still good.

NiCE Response

1y

Thanks for leaving a review for NICE. Through a strong internal mobility program, we encourage our employees to actively manage, direct and grow their career so that they are continuously learning and challenging themselves. Our NICE-FLEX hybrid model of work encourages a healthy work-life balance, as reflected in our annual employee surveys. Wishing you continued success at NICE!

2.0

Mar 26, 2025

Market leading product - Prehistoric approach to talent retention

Manager

Recommend

CEO approval

Business Outlook

Pros

Great products Good clients Interesting work Good company growth New CEO brings hope....

Cons

- Stretched resources at every turn - Burned out staff - Reactive management approach with limited evidence of strategic objectives linked to an overall strategy. - Siloed internal business units with many overlaps and inefficiencies - Unempathetic HR teams - positioned to protect the company rather than support the talent. - Benefits package from the 80s

NiCE Response

1y

Thank you for your review. As the market leader, we take pride in our commitment to product innovation and delivering exceptional value to our customers worldwide. Our employee surveys consistently reflect great satisfaction with the leadership of our managers. Wishing you continued success in your career journey!

4.0

Mar 25, 2025

Good place

Director of strategy and business operations

Recommend

CEO approval

Business Outlook

Pros

Management, great place to learn how to run a business

Cons

Aggressive culture of management and work

NiCE Response

1y

Thank you for your review. At NICE, we take immense pride in our work culture. Our employee surveys reflect the leadership and communication of the management team as core strengths. Wishing you success in all professional endeavours!

Viewing 337 - 339 of 3,031 Reviews

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Love NICE

Market leading product - Prehistoric approach to talent retention

Good place

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