New York Life reviews

3.7

62% would recommend to a friend

(5,475 total reviews)
avatar

Craig DeSanto

76% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,475 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Apr 22, 2016
Recommend
CEO approval
Business Outlook

Pros

There are honestly no pros I can think of except a salary and benefits. Your ability to pay your mortgage.

Cons

Terrible paraniod corporate culture on the Senior Level Highly Political Senior Management are narcissists, liars and manipulators. If you are used to working at the pace of a snail, this is the place to be.

2.0
Apr 10, 2016

Current Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits was probably the best you can get from an insurance company.

Cons

It was a great company to work for until they got rid of IT employees and decided to outsource 90% of it to Tata which if you haven't heard about is a company based in India.

3.0
Aug 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. My manager has been fantastic and supportive. Commission pay outs are high. This company really does want to see you succeed, whatever it takes. They'll apparently hire anyone, but the success of the partners is directly connected to the success of their reps. So most of the partners will do anything to see you become successful. They stand by what they say in the contracts. If you do well, you get promoted. If you don't do well, you won't. They really do put the business in your hands. The products are powerful and the need for this service truly exists. I read a lot of reviews that consider this a scam. It's not. Those are generally whiners who don't understand how must insurance and financial institutions work. Initial positions are generally 100% commission based throughout the industry. That is the norm. That doesn't make it a scam. It makes it a sales position. Work harder and stop complaining.

Cons

The sales culture can be brutal. Anyone and everyone is a potential sale and once you decide to go home, your business closes. If you didn't get paid that day, oh well. People who come into the business with good connections (either within the company or personally) have a much easier road. They'll make sales or receive extra help while many other reps are left to sink or swim on their own. This means the best reps aren't always the best or most knowledgeable salespeople and advisors. Sometimes, they are simply the best connected. I watched as well connected reps coasted on the business of large clients while I worked nights and weekends to pay my bills and get licensed. The company does nickle and dime you. The commission structure is great, but the operating expenses are also high. And the support staff sometimes seems like they couldn't locate their own limbs without directions. Since the company is so large, there is common miscommunication between departments. While the products themselves are excellent, the platform for managing them is awful. Underwriting is nightmarish.

Viewing 70 - 72 of 5,475 Reviews

Glassdoor has 6,511 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.