New York Life reviews

3.7

62% would recommend to a friend

(5,473 total reviews)
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Craig DeSanto

76% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

- pay for licensing (but not past a 63) - training (only for insurance) -generally friendly co-workers

Cons

1. You will pay for everything under the idea that this is your business. However, you have no choice on your numbers or goals (but will be buying printer paper) 2. Mandatory awards breakfasts, punishment/trainings if your numbers are not what management wants to see 3. Flat refusal to transfer you from a partner who lies to you. 4. Partners who care more about their bonuses than your personal goals/mental health 5. Cult-like atmosphere of NYL being best company ever, and if you fail it's your fault 6. Managing partners who refuse to take "no" for an answer - instead you're just not a good team player 7. In order to survive, expect that you will have to make life insurance sales to people who don't need them, or don't need them as large as you do. Also expect to not be the best advisor to your clients because they won't let you learn about the larger investment markets until you've hit something called council twice. Everything is geared towards council - a few days "vacation" for you, while you mostly sit in meetings all day. 8. You know that office friend you like? Expect them to be gone in less than a year. Also expect everyone to say that it was somehow their fault. 9. Maternity leave, sick pay, FMLA is ridiculously hard to apply for or get approved. 10. Don't expect anyone to actually have the answer you want - either they don't know or don't have the time, so expect to spend a long of time on the phone with the service centers. 11. Reversals - if your client changes their mind, you will be paying the company back out of your own pocket.

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New York Life Response
7y
Thank you for taking the time to share you feedback, a successful career as an agent requires dedication and commitment. We understand that starting out in this career is not always easy and our continuous training and support is often recognized as one of the best in the industry. An important part of an agent’s success is the ability to engage consumers, network and develop relationships which is why we offer extensive coaching on prospecting and selling. Our agents are compensated for the work through commissions. Being commission based puts you in control of how much you make, which can be both exciting and challenging. In addition to commissions, we offer competitive benefits as well as a defined benefit pension plan. During the hiring process, we are sure to provide specific detail on how our commission based structure works. We take your concerns seriously and encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
3.0
May 8, 2017

Agent

Recommend
CEO approval
Business Outlook

Pros

Great starting pay incentive program. Great training, I learned more in my first week than I did in four months at my last insurance company.

Cons

You have to have a strong network, if you are new to the area and have limited contacts this may not work for you with the pay structure if you have monthly bills, rent, mortgage, etc.

2.0
Aug 4, 2016

The Company You Should Not Keep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The main positive is how quickly you will notice the dysfunctional work environment. You will see the high turnover rate and wonder why right at first. Rest assured! You will figure it out fairly quickly and run as well.

Cons

Poor management, lack of vision, outdated technology (if any technology), constant shuffling of departments/managers/priorities, no promotion or reward system, raises that average company-wide less than a cost of living increase, "good ol' boy" mentality despite outward appearances of embracing women and minorities, lack of integrity and lack of ethics.

Viewing 55 - 57 of 5,473 Reviews

Glassdoor has 6,509 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.