Does New York Life pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Life employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at New York Life. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at New York Life?

62% of New York Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Life 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at New York Life?

Agent (669) , Insurance Agent (640) , Financial Services Professional (253) , Financial Advisor (227) , Senior Associate (138) , Registered Representative (137) , Intern (102) , Financial Services Representative (98) , Life Insurance Agent (98) , Insurance Sales Agent (97) , Financial Professional (94) , Corporate Vice President (86) , Customer Service Representative (83) , Partner (57) , CVP (54)

What are the pros of working at New York Life according to real employee reviews?

"Great training and a strong roadmap for career longevity if you can make it in the beginning" ((in 563 reviews)); "Great hours and people that work there" ((in 341 reviews)); "great benefits and close to freeways" ((in 330 reviews)); "moving to Agile from Waterfall based projects) Internal Mobility is good if you're interested Good work/life balance at the company" ((in 196 reviews)); "A great culture based in giving and many events to attend if you have time." ((in 180 reviews))

What are the cons of working at New York Life according to real employee reviews?

"Commission only and sales quotas must be jet" ((in 326 reviews)); "no salary for all the time and effort you have to put in unless in management." ((in 240 reviews)); "Poor management and lack of help." ((in 172 reviews)); "The reason someone makes a good manager at NYL is because they know how to sell people." ((in 111 reviews)); "Even more of a deathknell, upper management is slowly outsourcing every department." ((in 38 reviews))

What are employees saying about New York Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Life layoffs and their outlook for job security at New York Life in 2026.

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New York Life

New York Life reviews

3.7

62% would recommend to a friend

(5,473 total reviews)

Craig DeSanto

76% approve of CEO

62% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Senior management

3.6

Career opportunities

3.5

Compensation and benefits

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Mar 25, 2019

World's worst job

Agent

Recommend

CEO approval

Business Outlook

Pros

flexibility in schedule, pay reflects effort put forth, always have office support if needed

Cons

NO BASE PAY, no base pay, no base pay, company forces agents to pay unjustified monthly fees (pretty sure MAP fees are illegal)

2.0

Feb 13, 2019

Don't Expect Transparency

Agent

Recommend

CEO approval

Business Outlook

Pros

Will force you to overcome fears and pursue the best version of your self.

Cons

Prospect Friends & Family, High Pressure for Production, no consistent or stable income.

1.0

Jan 29, 2019

You can do better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mutual Company. Decent Pay. Ok benefits

Cons

Employees are NOT a priority or consideration: I worked for NYL for over 6 years, I was sent a pornographic video by my manager the day after being released from the hospital. I reported to HR. Weeks later, I received a letter (not signed or on company letterhead) advising me my former manager admitted they did send the video and they "considered the matter closed". They transferred me to a different team in the same department but refused to transfer me to a different department (saying there was no room. Total LIE) had me sitting near that manager so everyday, whenever they walked to or from their desk, they passed right by me. This person has been reported to HR AGAIN for the same behaviour is still employed at NYL in the main office. Otherwise, technologically stuck in the 90's (they use Lotus Notes) and a total boys club. Need top to bottom reform of workplace environment and corporate culture. Do not expect help with career development or planning. You will have to go it alone.

New York Life Response

Thank you for your feedback. We take your concerns seriously and would like more information. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

Viewing 52 - 54 of 5,473 Reviews

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