New York Life reviews

3.7

62% would recommend to a friend

(5,490 total reviews)
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Craig DeSanto

78% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
3.0
Mar 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Fair salary, fair management, fair workload, financially stable, once established as an employee there is ample time off for personal matters and vacation.

Cons

Salary seems less competitive early on, but increases to a very fair level once skills have been evaluated.

2.0
Feb 28, 2011

Buyer Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation, benefits, work flexibility, work environment, company is profitable and stable.

Cons

One giant step backwards. The Company culture (driven by Human Resources) continues to embrace out dated processes, methodology and technology (we've done it this way for the last 50 years, why change)? In the rare instance that NYL does attempt something new and it becomes difficult or challenging, NYL immediatley withdraws and returns back to its former way. There is very little in the way of embracing change, nor is there a demonstrated appetite for improvment if it involves change. Average employee tenure may be twenty plus years, however, there seems to be a huge voluntary turnover with newly hired employees with two years or less service. The revolving door of new hires may very well be tied to the long serving, tenured leadership (in some instances, dinosaurs), which continues to resist improvement if it involves change.

3.0
Feb 23, 2011
Recommend
CEO approval
Business Outlook

Pros

AAA Rated- Highest in industry Oldest and largest life insurer in industry Competitive commissions Management team friendly and knowledgable in their area; always willing to help out "No ceiling" to income potential

Cons

Absolutely no base salary- to survive comfortably and avoid the 80% of employees who quit within the first year, a nest egg of 4-6 months living expenses is recommended. Those with families, mortgages, recent college graduates be warned! No referals/ leads/ prospects of any sort provided; New employees advised to first target "warm market" ie friends and family with service solicitations. Those who do not continously fill the pipeline, always asking for referalls will eventually run out of people to call on...no new prospects = no more income. Lag time on compensation payments a given, however some cases far worse than others. To receive full compensation on a new policy, clients must complete a number of requirements and even the most efficient sales agent will tell you there are some clients that for whatever reason just take their time to complete them. Although most will push through smoothly if the sale is made effectively, be warned that your compensation and livlihood is dependent upon far more than the initial sale (especially if the client is declined in which case you wasted your time)

Viewing 5347 - 5349 of 5,490 Reviews

Glassdoor has 6,528 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.