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      New Star

      Now known as Sertoma Star Services

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      New Star reviews

      3.5

      58% would recommend to a friend

      (21 total reviews)
      avatar

      Dan Strick

      100% approve of CEO

      59% positive business outlook

      Ratings by category

      3.6

      Culture & values

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      3.2

      Senior management

      3.0

      Career opportunities

      2.7

      Compensation and benefits

      New Star has an employee rating of 3.5 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Star employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Reviews by job title

      21 reviews
      5.0
      Aug 15, 2020

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big-hearted people helping people with disabilities.

      Cons

      The money is average for this line of work.

      1.0
      Aug 5, 2019

      Unhappy staff, horrible pay, no growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the managers are flexible and understanding when it comes to work-life balance and family emergencies. Some of the staff truly are great people and become close like family. Best part of working here is knowing you are helping people with disabilities have a better more meaningful life. I love coming to work and seeing the consumers so happy and eager to be here. Some of the employees truly care about the consumers and dedicate their time to ensure the consumers have the best they can have and feel normal.

      Cons

      Tons of turnover. Employees do not last long. There is absolutely no room for growth or opportunities to earn more income, everything Financial is dependent on the State of Illinois. Bonuses and raises are rare and only senior management reap the benefits. Senior staff and management do not like newcomers and do not like fresh new ideas, especially if those ideas didn’t come from them. Management involve themselves in too much office gossip and sabotaging other employees’ chances of moving up in the organization, it feels like high school all over again, feels like a popularity contest. Senior management have their favorites within the organization and those are the ones moving up. Too much change in regards to senior management and Human Resources. Human Resources needs a leader with experience, knowledge and most importantly being able to relate to staff and be personable and approachable.

      4.0
      Aug 8, 2018

      Employment Consultant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great managers and co-workers.

      Cons

      None that I can think of at this time.

      Viewing 16 - 18 of 21 Reviews
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      ReviewsNew Star reviews

      Glassdoor has 23 New Star reviews submitted anonymously by New Star employees. Read employee reviews and ratings on Glassdoor to decide if New Star is right for you.