Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 27, 2025

Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits and hours,

Cons

Head of boutique is very overbearing, team were on edge every time she was in

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Nespresso Response
6mo
Hello, Thank you for sharing your feedback with us. We are pleased to hear that you were satisfied with the salary, benefits, and work hours provided at Nespresso. However, we regret to learn about the challenges you experienced during your time with us. At Nespresso, we continuously strive to foster a supportive and comfortable work environment for everyone, and we are sorry that your experience was not entirely positive. Your review is much appreciated, as we constantly seek to improve. If you want to share more details with us, please feel free to contact your former local HR team. We wish you well with your new endeavors. Thank you.
3.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good challenging place with interesting brand partnership from HQ from B2C perspective. Being part of Nestle company, get to enjoy Nestle employee benefit and Nespresso employee benefits.

Cons

Over streamlined of manpower and uncertain direction + unrealistic budget every year

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Nespresso Response
7mo
Hello colleague, Your feedback is much appreciated. Thank you for recognizing our efforts in building a dynamic environment that challenges people to win. It is also a pleasure to read that you appreciate the different perks and benefits we provide our employees. Regarding the points for improvement you mentioned, we are continuously working to review and refine our internal procedures to provide clear guidance and support. At Nespresso, it is important to us to equip our teams with the necessary tools to tackle their tasks effectively. Your insights are essential in helping us recognize areas where we can improve. If you want to share some additional comments with us, please feel free to contact your HR team to discuss your concerns. We wish you all the best in your journey with us. Thank you.
1.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- favoritism -if you are related to a manager , married to a former manager’s sibling you can get any role you want - time theft: managers who work remote are not really working. They get fake manager titles so they can remain on the payroll. There are managers who never come to the office and have fake manager titles on paper receive a paycheck for 20 years but they are not really working from home. They are raising kids and doing things that have nothing to do with work but are still on the payroll wink wink

Cons

-Corrupt Human resources management that intimidates employees and whistleblowers - horrible pay -corrupt gossip and clicks - office managers who falsely accuse coffee specialists of stealing to deflect attention away from the fact that they are taking cups and items from the kitchen . They falsely accuse employees to deflect attention away from their corrupt actions

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Nespresso Response
11mo
Hello Colleague, Thank you for your feedback, it will be shared with the responsible team. We value your insights and are committed to fostering a workplace where everyone is treated with dignity and respect. Wishing you well. Thank you.
Viewing 217 - 219 of 1,875 Reviews

Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.