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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 7, 2026

      Worse place to work

      Solution architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and benefits were okay

      Cons

      Wish I could have read some reviews before joining. Too much politics and favoritism. You just hope if you can get some decent manager otherwise you are screwed. HR people are sitting ducks. No feedback or action or performance improvement ideas and zero empathy

      avatar
      Nespresso Response
      5mo
      Hello, Thank you for sharing your insights on your experience with us. Even though it is pleasant to read that you were satisfied with your salary, as we always make sure to keep it at the market-competitive level, it is upsetting to read the drawbacks you mentioned. At Nespresso, we invest a great deal in our organisation to foster the right caring culture where people respect and support each other. It is also important to us to ensure that everyone is free to share their thoughts and suggestions, as this is the way we grow. Your feedback is much appreciated. Given that we always strive to improve, it will be shared with the responsible team. We wish you well in your new endeavors. Thank you.
      1.0
      Dec 14, 2025

      Unhealthy culture driven by favouritism and fear

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid working arrangements (when permitted)

      Cons

      Deeply toxic senior leadership that remains untouched while high-performing employees continue to leave A clear revolving door culture, if you speak up or call out bullying, unethical or fraudulent practices, your days are numbered Favouritism is rife and actively stifles talent, morale and progression Inappropriate and ineffective management behaviours are routinely overlooked Psychological safety does not exist, silence is rewarded, integrity is punished

      avatar
      Nespresso Response
      5mo
      Hello, Thank you for sharing your feedback. We appreciate your acknowledgment of the strengths of our brand. Regarding the mentioned cons, it is unacceptable for any employee to feel unsafe or unsupported in their work environment. At Nespresso, we are committed to fostering a culture where all our people can thrive. Additionally, we understand the importance of psychological safety and the need for open communication. We are dedicated to creating an environment where everyone feels empowered to speak up without fear of repercussions. We will take your comments into account as we move forward. Thank you.
      1.0
      Dec 14, 2025

      Promises everything, takes everything

      Sr boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay than other retail jobs, free machine, free coffee

      Cons

      Terrible working conditions: the air conditioning and heat both do not work, you have to wear coats and gloves indoors and risk heat exhaustion in summer. Managers choose a target to dispose of and work against that person by a campaign of lies and passive aggressiveness. Do not apply if you have a medical restriction, no matter how mild, it will be held against you. Micromanaging to the extreme, down to everything you say. They also speak of diversity, but employees are misgendered and deadnamed.

      avatar
      Nespresso Response
      5mo
      Hello, Thank you for sharing your feedback regarding your experience. We appreciate your acknowledgement of our competitive pay and the benefits we offer. Ensuring a safe and comfortable work environment is a top priority for us. Additionally, we recognize the importance of fostering a supportive and respectful workplace culture. At Nespresso, we strive to ensure that all employees are treated fairly and with respect, regardless of their background or personal circumstances. We have passed your feedback to the appropriate teams for careful review. Thank you.
      Viewing 214 - 216 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.