Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

good salary range and they offer relocation. You will get high salary due to cost of living but can find cheap rent if you avoid Manhattan and Brooklyn. Will most likely let you work two days from home.

Cons

you will be forever waiting for recruiting to sift through application. Once they reach out for their pre-liminary questions, they take about a month or two to just line people up for interviews only to wait, wait. wait. they never answer questions while you are waiting.

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Nespresso Response
11mo
Hello, Thank you for sharing your feedback. If you have any additional concerns, please reach out directly to your HRBP. Wishing you well.
3.0
May 14, 2025

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Job security if your KPIs are strong. Decent pay however takes a long time to reach competitive pay if you do not strongly negotiate first contract.

Cons

Work life balance simply does not exist for managers or assistant managers. Work load seems to increase yearly but raises do not reflect workload and performance. Yearly evaluations are caped so you can not acquire an "exceeds expectations" rating so that raises can be controlled and to motivate you to do better rather than rewarding you for your accomplishments. certain higher management seems to favorite people over others based on brown-nosing and cannot be challenged to different views.

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Nespresso Response
1y
Hello, Thank you for sharing your insights about your experience with us and for dedicating so many years to our company. We’re pleased to hear your positive comments about job security and our market-competitive salary. However, we’re also concerned by the issues you highlighted At Nespresso, we invest a lot in our leadership team to provide our employees with all the necessary support. It is also important to us to foster a welcoming environment where everyone is respected and treated equally. The well-being of our team is a top priority, and we strive to create a workplace where everyone can thrive without feeling overwhelmed. Your feedback is crucial to us, and we will share it with the responsible team. We would also welcome hearing more specifics from you. Please, reach out to your former HR team, to share more details about the issues you raised. We wish you well in your new endeavors. Thank you.
1.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

-Free coffees and machines That's about it.

Cons

-Abusive staff members, and corporate did nothing about it.

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Nespresso Response
1y
Hello, Thank you for sharing this review. We are deeply concerned about the issues you raised. Nespresso is a company with strong values and culture, where everyone should be treated with care and respect, and any kind of inappropriate treatment or behavior is absolutely unacceptable. Your feedback is crucial to us, as we are continuously committed to improving ourselves. It will be shared with the responsible team. Please, don’t hesitate to contact your local HR team with more details. Wishing you well. Thank you.
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Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.