Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "You get free coffee, 2 free machines every year, Discounts with corporate perks, decent salary around $14 hourly." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 120 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 3, 2024

Overall good

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good work environment, good salary, decent discount

Cons

Competitive, a lot of KPIs, at times a little bit stressing

Nespresso Response

1y

Hello, Thank you for sharing your opinion on working with us. It's truly rewarding to hear about several aspects of your experience that you found enjoyable. However, we understand that some aspects of work processes can occasionally lead to feelings of stress. Therefore, at Nespresso, we are committed to fostering a supportive work environment for all our employees. We understand the importance of maintaining a healthy work-life balance and ensuring our team members feel valued. Your feedback is valuable to us, as it allows us to identify areas for improvement and implement necessary changes. We appreciate your honesty and will use it to enhance the overall employee experience. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Best wishes regarding your future endeavors. Thank you

4.0

Dec 2, 2024

Above the average

General accountant

Recommend

CEO approval

Business Outlook

Pros

Open to new opportunity Good welfare

Cons

Not good ERP system for the back office team

Nespresso Response

1y

Hello, Thank you for your feedback with us. We sincerely appreciate your positive remarks as your satisfaction is of utmost importance to us. However, we are sorry to hear about your concerns regarding the ERP system. We understand the significance of having an efficient and effective system in place to support our employees in their daily tasks. Rest assured, we take your feedback seriously, and we are actively working towards better meet the needs of our back office team. Your review is invaluable to us as it helps us identify areas for improvement. If you would like to provide further details or suggestions, please don't hesitate to reach out to your former local HR team. We wish you all the best in your future endeavors. Thank you.

5.0

Nov 27, 2024

Perfect !

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Company spirit - employees' motivation - budgets

Cons

An OVNI in the Nestlé galaxy

Nespresso Response

1y

Hello, Thank you for your valuable feedback. We truly appreciate the dedication and appreciation of our talented team at Nespresso. Your commitment to our business and ability to adapt to evolving circumstances is highly valued. We acknowledge your observation and will ensure that your feedback reaches the relevant team for further consideration. Your insights play a crucial role in our continuous improvement efforts. We wish you all the best in your new endeavors. Thank you.

Viewing 217 - 219 of 1,872 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate, Summer Seasonal

Nespresso

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Above the average

Perfect !

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