Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "You get free coffee, 2 free machines every year, Discounts with corporate perks, decent salary around $14 hourly." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 120 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 20, 2024

Excelent onboarding and continuous training; Well-being focused

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Nespresso cares about people; They have permanent medical support and an above-average salary. Healthy environment. You can work remotely / hybrid.

Cons

To many hours at the phone and computer;

Nespresso Response

1y

Hello, Thank you for taking the time to share your review with us. We are also pleased to hear that you found Nespresso to be a caring company that offers permanent medical support and a competitive salary. We place great importance on the well-being of our employees and strive to provide a healthy work environment. Additionally, we understand the need for flexibility and offer remote and hybrid work options to accommodate different needs. Regarding the concerns you mentioned about the amount of time spent on the phone and computer, we appreciate your feedback. We continuously evaluate our processes and encourage employees to take breaks, perform eye exercises to prevent eye strain. Maintaining a healthy work-life balance is of utmost importance to us, and we are always exploring ways to improve in this area. Your input is valuable in helping us identify areas where improvements are needed. If you want to share more details with us, we encourage you to communicate any specific concerns to your former local HR team. Wishing you all the best in your new endeavors. Thank you.

4.0

Nov 18, 2024

Basic info

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Golden capsule and other benefits

Cons

Competitiveness, lack of knowledge shared on internal systems.

Nespresso Response

1y

Hello, Thank you for sharing your thoughts about your experience with us. We are glad to hear that you appreciated the various perks and benefits we offer our employees. Regarding the cons you highlighted, we always strive to foster a friendly environment where everyone supports and helps each other. It is also upsetting to read your comments on knowledge sharing. At Nespresso, it's important for us to ensure that our people receive all the necessary guidance and information they might need. Your review helps us improve, and we will share it with the responsible team. You are always welcome to share more specifics or suggestions with your former local HR team. Wishing you all the best in your new endeavors. Thank you.

5.0

Nov 18, 2024

Nice place to work at

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

- Really great and supportive manager - Easy to get to - Good Pay - Relatively easy job

Cons

- Holiday busywork = hard to hear anything - Small space and packed space means running into each other. Edit: no issues with the actual store and nothing that can be fixed — it’s gonna happen at any store! It just had a mandatory con section :)

Nespresso Response

1y

Hello Colleague, Thank you for providing us with your review. It's nice to hear positives regarding your supportive manager and the convenience of our location. We are delighted to know that you found the pay to be satisfactory too. Regarding the holiday busywork, we understand that it can be difficult to work in such a hectic environment during festive season. This is why we appreciate our Nespresso teams' collaborative efforts to deliver the best sales and service to our customers. We strive to provide an efficient working environment for all our employees, and we apologize if we fell short in this regard. We value your feedback, and if you have any further details or suggestions, please feel free to contact your local HR team. We wish you all the best in your journey with us. Thank you.

Viewing 220 - 222 of 1,872 Reviews

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Excelent onboarding and continuous training; Well-being focused

Basic info

Nice place to work at

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