Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Dec 9, 2024

My Honest Experience

Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive, especially for sales roles. I found the pay to be slightly above average compared to similar positions in the industry. Employees also receive a bi-monthly coffee allowance, which is a small but appreciated perk.

Cons

Be prepared for a fast-paced environment, particularly during the Christmas season when the workload significantly increases. Weekend work may be required, so flexibility is important.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your thoughts with us. We appreciate your positive comments regarding the competitive compensation and the bi-monthly coffee allowance. It's great to hear that these perks are valued and appreciated by our employees. Regarding the cons you outlined, we understand the concerns about the fast-paced environment. In this regard, at Nespresso, we recognise the importance of flexibility and strive to create a work-life balance that meets the needs of our employees. Additionally, we emphasize maintaining a calm and professional demeanor, even under pressure. This is something we continuously emphasize and encourage among our team members. At the Company, we are committed to addressing any issues promptly and creating a healthy workplace for all employees. If you would like to provide further details, please don't hesitate to reach out to your local HR team. Your feedback is invaluable in helping us improve and enhance the employee experience. Wishing you the best of luck in your career. Thank you.
3.0
Dec 9, 2024

was great time

Recommend
CEO approval
Business Outlook

Pros

free coffee and was great to meet great customers and nice team member

Cons

- standing the whole time 8 hr shift with short 15 min break - hard to get promoted and will be based on the how long you been hired and also most of the team outsourceing

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. We are really glad that you recognize various benefits we provide as a part of our Total Rewards package, such as free coffee. It is also great to read that you enjoyed working with your colleagues. Regarding the points of improvement you described, the well-being and satisfaction of our employees are of utmost importance to us. Additionally, we deeply value the significance of personal and professional development and actively support our employees in pursuing their career aspirations to ensure their success. Your feedback is important and valuable to us, as we constantly seek to improve, and we will share your advice with the responsible team. Moreover, you are always welcome to reach out to your local HR team to share further your concerns. Wishing you the best with your new endeavors. Thank you.
5.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

good, nice, amazing, not bad

Cons

I dont Know any cons

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Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback with us. We sincerely appreciate your positive remarks about our company, including the kind words you used to describe your experience. Your satisfaction is important to us, and we are glad to hear that you found our benefits, employees, and coffee to be enjoyable. We will share your words with the respective team. Wish you all the best in your future endeavors. Thank you.
Viewing 214 - 216 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.