Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "You get free coffee, 2 free machines every year, Discounts with corporate perks, decent salary around $14 hourly." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 120 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 20, 2024

Great

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Team work Work environment Support

Cons

Pays Job Opps Benefits Working Hours

Nespresso Response

1y

Hello, Thank you for taking the time to leave your review for us. We sincerely appreciate your positive remarks about the benefits and the pleasant work environment we strive to maintain. It's always encouraging to hear that our efforts are being recognized and appreciated. However, we are genuinely sorry to learn about your concerns. We understand that the above-mentioned aspects are crucial for employee satisfaction and take your feedback seriously. We want to assure you that we are committed to continuously evaluating our compensation packages, exploring growth opportunities, and ensuring a healthy work-life balance for our employees. Your feedback is invaluable, as it helps us identify areas where we can enhance the overall employee experience. We encourage you to reach out to your former local HR team if you would like to provide more specific details or suggestions. We wish you all the best in your future endeavors. Thank you.

3.0

Dec 15, 2024

Coffee

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Experience working with many people

Cons

Standing up all time, not allowed to sit

Nespresso Response

1y

Hello, Thank you for sharing your review with us. We are pleased to read that you cherish the experience of working with different people at our company. Regarding the cons you outlined, it's unfortunate you're not fully satisfied with your experience. At Nespresso, we greatly value the efforts of our employees in delivering the best service, and it's important for us to ensure that everyone is provided with comfortable work conditions. Your feedback is significant and valuable to us, as we constantly seek to improve. You are always welcome to reach out to your former local HR team to share further your concerns. Wishing you the best with your new endeavors. Thank you.

4.0

Dec 10, 2024

Best Junior Starting Experience

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great Team and Product Training provided

Cons

The benefits were not reflecting our workload

Nespresso Response

1y

Hello, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments about our great team and products, as well as the training provided. It's wonderful to hear you had a positive experience in these aspects. We understand your concerns regarding the benefits not reflecting the workload and strive to ensure that our benefits package aligns with the efforts and contributions of our employees. We value your feedback and will take it into consideration as we review and make improvements to our benefits program. Our aim is to create a fair and supportive work environment where employees feel their efforts are recognized and rewarded appropriately. If you would like to provide further details or discuss your concerns in more depth, please feel free to reach out to your former local HR team. We wish you all the best in your new endeavors. Thank you.

Viewing 211 - 213 of 1,872 Reviews

Jobs at Nespresso

Retail Sales Associate

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