Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 7, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good international company to work for

Cons

No cons for working at this company

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Nespresso Response
1y
Hello, Thank you for sharing your review. It is delightful to read that you’ve had a pleasant experience working at our company. At Nespresso, creating an inclusive and supportive multicultural workplace that fosters professional growth is a top priority for us. If you have any additional details or suggestions, you are always welcome to reach out to your former local HR team. Wishing you much success in your new endeavors. Thank you.
4.0
Jan 5, 2025

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balence is good

Cons

career path is unclear and develop chance

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments regarding the good work-life balance. It's important to us that our employees have a healthy balance between their personal and professional lives. However, we are sorry to hear about your concerns regarding the unclear career path and development opportunities. We understand the importance of providing our employees with a clear trajectory for growth and development. Therefore, at Nespresso, we are continuously improving ways to bring more clarity on advancement opportunities within the company. We will consider your comments as we strive to create a more transparent and supportive environment for our employees' career growth. If you have any further details or suggestions, please don't hesitate to reach out to your local HR team. We are always open to feedback and are committed to making necessary improvements. We wish you all the best in your journey with us. Thank you.
3.0
Jan 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good work life balance - Good Flat rate with additional commission - Shorter Hours

Cons

- massive pressure to sell, when I couldn’t sell a machine in the first week I was sent paragraphs. - competitive team group chat where we are encouraged to post our sales and outdo the next.

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Nespresso Response
1y
Hello Colleague, We would like to thank you for this feedback regarding your experience at our company. It's great to know that you appreciate your work hours as we continuously work towards fostering a healthy work-life balance for everyone. We are also glad that you are satisfied with your salary, which we always strive to maintain on the market-competitive level. Regarding the cons you highlighted, it is unfortunate to read that you felt pressure at work, as it's our priority to make sure that our employees receive all the necessary support and care. At Nespresso, we strive to deliver the best service to our customers but always make sure that our people have a comfortable work environment with achievable targets. Your review is important and valuable to us, as we constantly seek to improve. We would be glad to discuss any concerns you have in more detail. Please, don't hesitate to contact your local HR or management team. We wish you continued success in your journey at Nespresso. Thank you.
Viewing 208 - 210 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.