Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Get to experience different coffees.

Cons

Hours can be strenuous depending on shifts.

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Nespresso Response
1y
Hello, Thank you for sharing this review with us. We are proud to offer our people various benefits as a part of our Total Rewards package, such as free coffee, and it is a pleasure to read that you appreciated this. Regarding the cons you outlined, we are sorry to hear that you are not satisfied with some elements of your working experience. At Nespresso, we are constantly striving to create a healthy work environment and to find the right balance between the needs of our customers while also ensuring that our employees have comfortable workloads. This feedback is important and valuable to us, as we constantly seek to improve. If you want to share more details with us, you are always welcome to contact your former local HR team. We wish you well in your new endeavors. Thank you.
4.0
Feb 21, 2025

Learning Curve

Recommend
CEO approval
Business Outlook

Pros

able to learn more about coffee beans and origins

Cons

lack of shifts, have to travel to other outlets

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Nespresso Response
1y
Hello Colleague, We sincerely value your positive feedback regarding the opportunity to deepen your understanding of coffee beans and their origins during your work with us. It is truly gratifying to hear that you find immense worth in expanding your knowledge in this particular domain. Regarding the cons you brought to our attention, we are sorry for any inconvenience they may have caused. At Nespresso, we strive to provide a convenient work environment for all our employees, and we appreciate your understanding in this matter. If you have any details or suggestions you would like to share, please don't hesitate to reach out to your local HR team. Your input is invaluable in helping us enhance our operations for all our employees. We wish you all the best in your journey with our company. Thank you.
5.0
Feb 20, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great brand equity, autonomy and genuinely tries to do right by it's employees.

Cons

Too slow to innovate and lacks high performing culture.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your review and dedicating so many years to our company. Our people are among our main priorities, and we are happy to know that you appreciate our efforts to create a welcoming and comfortable working environment. We also value your insights regarding the need for innovation and the importance of modernizing tools. At Nespresso, we are constantly growing and evolving, and we have a dynamic work environment that encourages continuous development while providing the best possible service. Your feedback helps us improve, and we will share it with the responsible team. If you have any additional comments or suggestions, please, feel free to reach out to your local HR or management team. Wishing you continued success at Nespresso. Thank you.
Viewing 187 - 189 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.