Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone working there has great benefits. You get great bonuses, yearly raises, free machines, coffee allowance, tuition reimbursement. It's definitely a great thing to take advantage of.

Cons

The upper management culture is extremely toxic. There's no accountability with the managers, if you don't play politics there, you will not get very far. There's also not a lot of opportunity for personal or career growth. If you're just looking for a job, it's great. If you're looking for a career, you have to tread very carefully.

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Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. While it's great you found the perks were valuable and advantageous, we are genuinely sorry to hear about your negative experience. We take your concerns seriously and want to assure you that we are committed to fostering a positive and inclusive work environment. Moreover, we believe in accountability and open communication and are dedicated to addressing any issues that may arise. Your feedback is instrumental in helping us identify areas for improvement and we will forward it to the responsible team. At Nespresso, we value our employees and strive to create an environment that has ample opportunities for career advancement. We wish you well in your future endeavors. Thank you.
5.0
Feb 24, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

They had a great structure, benefits and constant training. You could feel they cared about the employees.

Cons

I cant really say this job had any cons for me

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Nespresso Response
1y
Hello, Thank you for sharing your thoughts with us. We are thrilled to hear that ongoing training opportunities made a positive impact on your time with us. At Nespresso, we are dedicated to fostering an environment where our employees feel genuinely valued, supported, and cared for. Your feedback is greatly appreciated, and it serves as a testament to our commitment to creating a positive and fulfilling workplace. We are grateful for the opportunity to have had you as part of our team, and we wish you much success in your future endeavors. Thank you.
5.0
Feb 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture is top notch. Many companies will say this and use the same buzzwords, but the people at Nespresso truly live the values and are committed to the B-Corp mission. Flat structure promotes a collaborative environment within Nespresso. Pay and benefits are solid. Beautiful offices and lots of free coffee!

Cons

Gigantic corporate structure backed by Nestle can lead to a fair amount of bureaucracy above Nespresso.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your review with us. We truly value your positive comments about our outstanding company culture, the dedication of our employees to our values and B-Corp mission, and the collaborative environment fostered by our flat structure, among others. Your positive feedback is greatly appreciated. However, we want to assure you that we are continuously striving to strike a balance to maintain the agility and efficiency that Nespresso is known for. We are committed to streamlining our processes and decision-making to ensure a more seamless and efficient experience for our employees and customers alike. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate your understanding and patience as we navigate and optimize our operations. Rest assured, we are dedicated to creating an environment that fosters innovation, collaboration, and efficiency. Wishing you well in your journey with us. Thank you.
Viewing 184 - 186 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.