Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working in this store was my favourite part time job I’ve had. Staff are amazing

Cons

Nothing negative other than questionable uniforms

avatar
Nespresso Response
1y
Hello, Thank you for sharing your feedback on working with us. We are delighted to read that you liked working at our company. At Nespresso, we constantly strive to create a welcoming environment for our people, and we are glad that you recognize our efforts. Regarding the cons you highlighted, we understand the importance of clothing and uniforms and after a period of time gathering feedback from all our boutique colleagues globally, we’re in the process of rolling out new uniforms which provide more choice, comfort and sustainability. If you have any specific concerns or suggestions, we encourage you to discuss them with your former local HR team, so that we can improve. Wishing you much success in your new endeavors. Thank you.
3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Resume Benefits (outside of salary)

Cons

Salary Bad Work life balance

avatar
Nespresso Response
1y
Hello, Thank you for sharing your review with us. At Nespresso, we are proud to offer our employees with various benefits as a part of our Total Rewards package, and it is great to know that you appreciated this. On the other hand, it is upsetting to read that you weren’t satisfied with your salary. We regularly review the compensation of our employees to ensure it is fair and market-competitive. We also strive to offer a comfortable work environment for everyone by maintaining the right balance between customer and business needs and flexible work hours for our teams. Your feedback is important in helping us recognize areas where improvements are needed, and you are always welcome to communicate more specific concerns to your former local HR team. We wish you much success with your new endeavors. Thank you.
4.0
Feb 10, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good location in the city

Cons

Maybe in need of more employees

avatar
Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments regarding our location in the city. Your feedback is valued, and we also understand your concern regarding the cons. Rest assured, we are actively working to ensure that our team is adequately staffed, as at Nespresso, we aim to provide an efficient and seamless experience for our customers. Punctuality is among the top priorities for us, and we are implementing measures to ensure that all aspects of our operations are consistently on time. We also recognize the importance of creating a welcoming environment for our customers. If you have any further suggestions or concerns, please do not hesitate to reach out to your local HR team. We are here to listen and continuously enhance our services. Wishing you much success in your journey with us. Thank you.
Viewing 190 - 192 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.