Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 184 reviews)); "discounts and free coffee" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Great Team and Product" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Work work work No work life balance!" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

Compare reviews

3.8

74% would recommend to a friend

(1,868 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 19, 2015

Good pay high expectations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent pay and awesome perks (free machine, free coffee...), good training beforehand

Cons

Very high expectations for retail employees, you must correspond to what they want

3.0

Jun 18, 2015

After sales coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fun colleagues - Rapid advancement

Cons

- Bureaucratic - Harsh atmosphere -

5.0

Jun 15, 2015

Coffee Specialist

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

You get to engage with Club Members about Nespresso Coffee. You get to share about Nespresso to potential consumers who are interested about the Machine technologies, Gran Cru capsules, and share the benefits about the Nespresso Club. You get to learn more and more about yourself between your strengths and weaknesses. Also, you have the ability and freedom to improve on your weaknesses without bitter constructive criticism. Managers are willing to help you if you have any questions or concerns about any doubts.

Cons

You need patience. You need compassion. You need to be willing to work hard and play a strong team player role. This isn't a negative review but this is a review that will help you to see if you have these powerful qualities before you are interested in working with Nespresso. All it takes is passion, loving what you like to do as a Coffee Specialist and being comfortable to work with the respected public and your team.

Nespresso Response

10y

Hello, thank you for your review. Your comments are insightful and provide a behind-the-scenes description of some of the day-to-day interactions a Boutique Coffee specialist would experience. Yes you are right. At Nespresso, we have much to be proud of and passionate about. This passion is our asset. Our managers and coffee specialists must strive to set the standard. When we share these values with our customers, we will ignite their passion for our brand. Frequent product and company updates are available on our Employee Portal and also shared in our weekly Boutique Newsletter. Since I started in January, I have met with more than 600 employees and I will continue to facilitate direct interactions between coffee specialists and management to listen and get even more feedback and ideas. Thank you again for sharing your experience and advice. We appreciate your feedback! Guillaume Le Cunff President @ Nespresso USA

Viewing 1828 - 1830 of 1,868 Reviews

Jobs at Nespresso

Coffee Specialist

Buenos Aires

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Nespresso

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Good pay high expectations

After sales coordinator

Coffee Specialist

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