Coffee Specialist - Coffee Specialist Nespresso Employee Review

5.0
Jun 15, 2015
Recommend
CEO approval
Business Outlook

Pros

You get to engage with Club Members about Nespresso Coffee. You get to share about Nespresso to potential consumers who are interested about the Machine technologies, Gran Cru capsules, and share the benefits about the Nespresso Club. You get to learn more and more about yourself between your strengths and weaknesses. Also, you have the ability and freedom to improve on your weaknesses without bitter constructive criticism. Managers are willing to help you if you have any questions or concerns about any doubts.

Cons

You need patience. You need compassion. You need to be willing to work hard and play a strong team player role. This isn't a negative review but this is a review that will help you to see if you have these powerful qualities before you are interested in working with Nespresso. All it takes is passion, loving what you like to do as a Coffee Specialist and being comfortable to work with the respected public and your team.

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Nespresso Response
10y
Hello, thank you for your review. Your comments are insightful and provide a behind-the-scenes description of some of the day-to-day interactions a Boutique Coffee specialist would experience. Yes you are right. At Nespresso, we have much to be proud of and passionate about. This passion is our asset. Our managers and coffee specialists must strive to set the standard. When we share these values with our customers, we will ignite their passion for our brand. Frequent product and company updates are available on our Employee Portal and also shared in our weekly Boutique Newsletter. Since I started in January, I have met with more than 600 employees and I will continue to facilitate direct interactions between coffee specialists and management to listen and get even more feedback and ideas. Thank you again for sharing your experience and advice. We appreciate your feedback! Guillaume Le Cunff President @ Nespresso USA

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