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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,871 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jun 10, 2015

      Trade Marketing

      Trade & marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Passionate team and people, a true pride to work for such a great company and incredible products. Fast pace, incredible opportunities to meet many different people. Great networking.

      Cons

      Too much politics get in the way of moving forward. Too slow to make decision and to innovate in some areas. Too many people work in sillos and lack of clarity and communication. Lack of resources in some areas. Give power back to market instead of trying to control it all.

      5.0
      Jun 5, 2015

      It's Been A Pleasure

      Assistant boutique manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training programs is extensive and empowering Growth Opportunities Amazing product

      Cons

      Communication of new products/initiatves are sometimes unclear

      avatar
      Nespresso Response
      10y
      Hello – it is a pleasure to read your review. We aim at providing a great work environment to our employees through regular training and personal development programs, and also by strengthening our People strategy to develop our internal talent. Frequent product updates are provided through our Employee Portal and Newsletters. We are revising our communication channels to provide on time and accurate information to all employees, with the support of new tools. We are committed to equipping you with the tools to be successful in creating memorable experience for our customers. We appreciate your feedback. Stay tuned! Guillaume Le Cunff President @ Nespresso USA
      3.0
      Jun 2, 2015

      Great company to work for but a lot of intangibles that could be deal breakers.

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The amount of pay for the job that is needed is really good. You receive quarterly bonuses for how well you do in sales however, you're not obligated to do really well in sales, just sell. The product is top class and they stand behind their coffee 100%. The company does care about the employee so long as you don't make too many waves or disagree too much. If you are not doing well in sales they will coach you and help you meet your goals as long as you try. Free coffee!

      Cons

      There are too many chiefs and not enough people making real change to resolve the problems they have. The website doesn't work the way it should, the system is archaic and have a marketing team that is as knowledgable as a pack of kindergarteners on how to effectively promote or execute a promotion. There are managers that have one person under them and really take up space or are redundant. The quarterly bonuses are not paid out in a separate check so 70% of it gets taken away in taxes.

      Viewing 1783 - 1785 of 1,871 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.