Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 31, 2015

Awful

Store manager

Recommend

CEO approval

Business Outlook

Pros

Quarterly bonuses, free machine, and free coffee

Cons

Poor upper management. Lots of nepotism and gossip.

Nespresso Response

11y

Hello - Since I arrived early January, I have been on a Listening tour, visiting many boutiques across the US and meeting with hundreds of employees to get their thoughts and their perspective of the business. I find most employees to be very engaged and pleased with working at Nespresso USA. Since you are expressing an experience which is contrary to my view, I welcome you to share more feedback and concrete examples with us by contacting me directly or our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for taking the time to express your view. Guillaume Le Cunff - President @ Nespresso USA

4.0

May 27, 2015

Nespresso Life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Coffee Commitment to Quality Employee and Customer Centric Passionate Coworkers

Cons

No cons to list at this time.

Nespresso Response

11y

Hi - Thank you for your comments. I am glad you enjoy your cup of Nespresso coffee. It is our passion. Throughout the entire process, from cherry to the cup, we are committed to quality, excellence in delivery and best-in-class customer experience. We are also very proud to have amazing employees and our coffee specialists are more than happy to share their passion about our products and brand. We appreciate your feedback. Stay connected! Guillaume Le Cunff - President @ Nespresso USA

1.0

May 26, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Every day is a new day at Nespresso. Some very interesting projects in the digital space.

Cons

Too much politics gets in the way of your day to day work. Team work difficult too achieve. No sense of meritocracy with promotions given with without merit. HR is not very effective and without sense of purpose. Some managers play political games to advance their personal agendas costing the company time and money.

Viewing 1786 - 1788 of 1,871 Reviews

Jobs at Nespresso

Retail Stock Associate, Part-time

Retail Sales Associate

Retail Sales Associate

Retail Stock Associate, Part-time

Product Marketing Manager (Hybrid)

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Nespresso Life

Manager

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