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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,872 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      May 3, 2016

      Company is losing the culture that made it great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, Great product, Some great people left at the company, Strong backing from Nestle, Good stepping stone for your career

      Cons

      Used to be a very close company with family values, where employees trusted and love their management. Now it is a bit different - management runs the company using fear and show no loyalty to its employees.

      avatar
      Nespresso Response
      9y
      Hello – Thank you for your review and comments on our great perks. Although Nespresso USA is a fast-growing company, I strive to demonstrate trust and respect for all employees with whom I interact on a regular basis. Many employee events such as Town Halls are scheduled throughout the year allowing the ManCom team and myself to stay connected with the teams. Since I am unfamiliar with the situation you are referring to, I invite you to share your feedback and concrete examples with us by contacting our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @Nespresso USA
      3.0
      May 3, 2016

      Nestle is a great company, but Nespresso is losing its charm

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Nestle benefits -Work shifts -Stores are closed most major holidays

      Cons

      -Too much hiring of friends/family of corporate employees -Management is not on top of ordering product in stores -More focused on numbers(quantity not quality)

      avatar
      Nespresso Response
      9y
      Hello - Thank you expressing the pros of our flexible work arrangements and benefits. I am sorry to hear about your other experiences. We do count on our leaders to recommend to us former colleagues who they have seen perform well in other companies. We want leaders with coffee experience and sometimes would like to bring leaders from other business sectors who we can teach about our top quality coffee. This cross-pollinating brings ideas from the outside and enriches our company. Of course, we have guidelines in place to ensure all employees at all levels throughout the organization abide by our Code of Business Conduct, and our Leaders continue to role model this behavior. With respect to growth opportunities, we are committed to developing our employees using several leadership and management programs including our new Journey to the Heart of the Capsule initiatives. We encourage all of our qualified employees to apply! If you have more specifics you want us to look into, please contact me or our confidential employee help-line at 888-424-2409. Thank you. Guillaume Le Cunff President @ Nespresso USA
      1.0
      Apr 25, 2016

      Worst Company Ever - SAVE YOURSELF THE HEADACHE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee and Free Lunch.

      Cons

      The culture here is terrible. People doing business in french. Unfriendly people all around. No one even says good morning. Even if you speak they walk by you. The lack of communication between departments is terrible. People in the brand team and CRM will throw you under the bus in a meeting to save their own butts.Pointless accusatory meetings that waste people time. The ones conducting them have nothing better to do and want to feel important. Nothing gets done that way. THe worse thing is there is no type of process to follow at this company. Everything is last minute and rushed. Quantity over Quality here. Head for the hills! Don't work here. Guarantee you will quit soon.

      Viewing 1705 - 1707 of 1,872 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.