Nestle is a great company, but Nespresso is losing its charm - Anonymous employee Nespresso Employee Review

3.0
May 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Nestle benefits -Work shifts -Stores are closed most major holidays

Cons

-Too much hiring of friends/family of corporate employees -Management is not on top of ordering product in stores -More focused on numbers(quantity not quality)

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Nespresso Response
9y
Hello - Thank you expressing the pros of our flexible work arrangements and benefits. I am sorry to hear about your other experiences. We do count on our leaders to recommend to us former colleagues who they have seen perform well in other companies. We want leaders with coffee experience and sometimes would like to bring leaders from other business sectors who we can teach about our top quality coffee. This cross-pollinating brings ideas from the outside and enriches our company. Of course, we have guidelines in place to ensure all employees at all levels throughout the organization abide by our Code of Business Conduct, and our Leaders continue to role model this behavior. With respect to growth opportunities, we are committed to developing our employees using several leadership and management programs including our new Journey to the Heart of the Capsule initiatives. We encourage all of our qualified employees to apply! If you have more specifics you want us to look into, please contact me or our confidential employee help-line at 888-424-2409. Thank you. Guillaume Le Cunff President @ Nespresso USA

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Pros

Great Amazing Awesome This is stupid

Cons

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2.0
May 29, 2026
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CEO approval
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Pros

Coffee credit Quarterly bonus Company Christmas party

Cons

AI Scheduling, 25 year old computer system

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Nespresso Response
2d
Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
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