Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 182 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 123 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Great Team and Product" ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 165 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 36 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 24, 2016

Stop before you fall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent product with a sterling customer service reputation. Good benefits.

Cons

Short-sighted upper management ideals. All indications point to the corporate desire to be a luxury, boutique brand, yet machines are available at Target, Kohls and Costco in addition to all major mall stores (Macy's, Bloomingdale's, Sur La Table and Williams-Sonoma. Very few experience store managers and turn-over is extremely high amongst managers and assistant mangers. Very little corporate support to stores.

2.0

May 23, 2016

Mgr

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Good company; requires a lot of safety training since it's a food type industry

Cons

disorganized and out of date

4.0

May 22, 2016

Coffee Specialist

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent training, nice colleagues, good pay and benefits. Good Work life balance. Uniforms and coffee allowance provided. Pleasant workplace and quality product to sell

Cons

Lack in communication, no real possibility for career development. Working with rude customers can be stressful. After long time the job can become repetitive

Viewing 1696 - 1698 of 1,872 Reviews

Jobs at Nespresso

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