Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 20, 2016

Misleading

Recommend
CEO approval
Business Outlook

Pros

Free machine, beautiful culture

Cons

Management really does not care, unless you play the game right. Glass ceiling! No place to go, but you are led to believe you will move up.

2.0
May 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Strong brand growth. Free product allotments. Fairly good salary and time off.

Cons

Manage through fear and nothing positive. Internally focused with no concern or value for the outside world or industry standard practices. While Nestle USA seems to be ahead, Nespresso has no technology to speak of. What little HQ touches seems to break. The US President cares mostly about Colombian farmers, sustainability, recycling, safety, and global issues. While these are all admirable what about Nespresso USA and its employees? HR can not be trusted. Don't waste your time if you have any outside knowledge.

avatar
Nespresso Response
9y
Hello, At Nespresso, Coffee is at the heart everything we do and defines our Brand journey. I will take your comments about caring for the farmers, sustainability, recycling, global issues and safety as a compliment. These topics are our top priorities. Additionally, the strong focus on safety that you refer to also demonstrates our commitment to the wellbeing and safety of all employees. As such, we are aligned with Nestlé’s commitment to Creating Shared Value and thus, acknowledge that people are our greatest asset. We respond to a rapidly changing world and highly competitive employment market by providing training and education for our employees. To answer your remark on promotion, currently YTD 58% of the open jobs for all salaried positions including Boutiques management are filled with internal employees. We value all employees and we follow specific guidelines to assess our employees’ skills and promote internal talent whenever an internal profile matches a job opening. If you have more specifics you want us to look into, please contact me or our confidential employee help-line at 888-424-2409. Thank you. Guillaume Le Cunff President @ Nespresso USA
5.0
May 15, 2016

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nestle company. Have system in place to develop and advance careers or current employees.

Cons

A lot of reporting.

avatar
Nespresso Response
10y
Hello – Thanks for your feedback. I’m glad you see the work we are doing in career development. Your comment about reporting caught my attention. At Nespresso, we believe in continuous improvement and use data to drive it. If you believe there are inefficiencies in our reporting work, please assess the challenge and suggest some improvements. We would like to hear your view with your Leader. Thank you. Guillaume Le Cunff President @ Nespresso USA
Viewing 1699 - 1701 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.