Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Aug 15, 2017

Honestly, one of the best companies to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nespresso is a Nestle company and offers continuous opportunities for growth and advancement. The company offers amazing, competitive pay, bonuses, benefits and rewards.

Cons

Transparency between senior management and employees. Also, many employees often work several back-to-back weekends.

Nespresso Response

8y

Hi and thank you! We greatly appreciate your 8+ years of service with the company. As we are part of the Nestlé group, we are able to offer great benefits that employees enjoy, on top of our coffee perks. Regarding your comments on your working hours, I am unfamiliar with your situation. I would advise you to speak to your HR Manager and your Manager regarding your hours and workload. Should you like to provide more specific information regarding your experience, please contact me or our confidential employee help-line at 888-424-2409. Thank you for your input. Guillaume Le Cunff President @ Nespresso USA

4.0

Aug 10, 2017

Coffee Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good work environment

Cons

Poor management Late bonus payments

3.0

Aug 7, 2017

Exciting! But over stretched!

Training specialist

Recommend

CEO approval

Business Outlook

Pros

- Free coffee machine and monthly capsule allowance after probation period - Up to 10% of salary bonus yearly - Regular company days - Access to Nestle's pension scheme - Good employee corporate benefits with other companies (e.g. Merlin Entertainment) - Relaxed head office working (flexi-time & casual work attire) - Dogs allowed in Head Office

Cons

- Long working hours - 6 day weeks - Unrealistic targets - Travel pushes working time up - Head office in Gatwick (long commute if based in London) - No London weighting at head office - Not enough workforce for specific roles - Unmanagable workloads

Viewing 1582 - 1584 of 1,873 Reviews

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Honestly, one of the best companies to work.

Coffee Specialist

Exciting! But over stretched!

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