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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,873 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      5.0
      Aug 7, 2017

      Nespresso does it right

      Sales boutique associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Nespresso has really shown me how much a company can care for a company, it's employees, and its business practices. It feels great to come to work and feel that family feel every day, but also be a brand ambassador for such a great company that I can feel passionate about. Great benefits for retail! Some of the best in the industry; with quarterly and annual bonus, discounts on products, free products and credit to use in store an online up to $1200 a year.

      Cons

      Technology is our downfall, but the company is working hard to improve this. Sometimes it can be difficult to understand who is in charge of what department, with so many departments controlling multiple aspects of the company.

      avatar
      Nespresso Response
      8y
      Hello – we appreciate your feedback as a new Nespresso employee. We are glad to read that you feel right at home in your Boutique and are a proud to be a Nespresso Ambassador. We thank you for such commitment! Being part of the Nestlé group allows us to provide employees with competitive benefits to enjoy, in addition to our great coffee perks. Technology is our soft spot but we are now introducing new tools to alleviate those issues, and ultimately optimize the customer experience and improve efficiencies. On the Employee Portal, you will find the organigrams for each department under the Functions tab. You can also send an email to corporate communications with specific questions. Thank you again, for taking the time to express your thoughts. Your feedback is greatly valued. Guillaume Le Cunff President @ Nespresso USA
      2.0
      Aug 6, 2017

      Marketing Dpt

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand prestige and quality products Good marketing budgets Work on big and innovative projects Free coffee

      Cons

      Poor management, who often has no clue what to do and lack of a clear strategy Bad communication from management and between departments Forget about being creative and proactive, it is all about the countless processes - most of the time useless Sooo many 'meetings'.. communication is more valued than work and getting things done No promotions unless you play the game of being the boss' friend Negative atmosphere and lots of stress in the office Always asked to work more with no reward / compensation

      2.0
      Aug 3, 2017

      Intern. Marketing dtp

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Premium brand, prestige, pioneer

      Cons

      Salaries are rather low in comparison to other companies. Management by process, communication is bad, no promotions except for the happy few friends of the bosses....

      Viewing 1585 - 1587 of 1,873 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.