Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Apr 9, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

All good to work there

Cons

I have no complaints at all

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to share your positive experience at Nespresso. We are delighted to hear that you find your work environment enjoyable and that everything is going well for you. Your satisfaction is important to us, and we truly appreciate your feedback. If you have any further thoughts or suggestions in the future, please feel free to reach out to your HR team. Wishing you continued success in your role. Thank you.
4.0
Apr 9, 2025

lack of career growth

Recommend
CEO approval
Business Outlook

Pros

good place to learn retail basics and a good stepping stone towards other brands

Cons

limited career progression, no work life balance, inflexible managers

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your feedback and appreciate your honest input and perspective. We strive to provide a supportive and educational environment for our employees, and it's great to know that you found it beneficial. Additionally, we understand your concerns about career progression opportunities. At Nespresso, we are committed to providing our employees with opportunities for professional development and growth, as well as informing them on ways to enhance horizontal and vertical mobility within the organization. Also, maintaining a healthy work-life balance is crucial, and we recognize the importance of this for our employees. We will continue to explore ways to enhance wellness and ensure our managers are supportive and flexible in their approach. We wish you the best in your role and appreciate your contribution to our ongoing efforts to improve. Thank you.
1.0
Apr 7, 2025

Bad management - no progress

Recommend
CEO approval
Business Outlook

Pros

Only pros can think of is you get Free coffee

Cons

Bad management Treats you like slave No progress in job Micro managing HR never listens , they are on managers side always

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your feedback regarding your experience at our company. It is upsetting to read the cons you mentioned. We constantly invest a great deal in development of our management system so that everyone feels valued, respected and cared for, and we are sorry that you are not satisfied with this aspect. In addition to this, at Nespresso, we understand the importance of professional fulfillment and we always support our people in their career aspirations. Your feedback is valuable to us, as we constantly seek to improve. We will make sure to pass it to the respective team. You are always welcome to share more additional comments with us. Wishing you well. Thank you.
Viewing 154 - 156 of 1,871 Reviews

Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.