Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Apr 13, 2021

Used to be great

Sydney office

Recommend

CEO approval

Business Outlook

Pros

Passionate people who love coffee

Cons

As nespresso started to lose some of their market share, people were pushed to breaking point as plans were constantly changed and cut backs were implemented. Those that really cared about their jobs were the ones who suffered most.

Nespresso Response

5y

Hello Colleague, Thank you for the feedback. We are incredibly grateful for the talent at Nespresso who is passionate about what we do. Our business is evolving and we appreciate the efforts of our employees to adapt to change. We appreciate your insight and will pass it along to the appropriate team. If you want to discuss further the opportunity areas you describe, please contact our BEO, Jean-Marc Dragoli. He would welcome listening to your feedback. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

3.0

Mar 22, 2021

Coffee Specalist- Meh

Candy/coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Team culture, salary, free coffee

Cons

Management, Career progression, uneducated management

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and review. We appreciate the pros you highlighted regarding parts of our Total Rewards package such as salary, benefits and free coffee. We were disappointed to read your cons, specifically connected to the management team. At Nespresso, we invest in our leaders and employees' development so they can work together well and achieve what they aspire in their careers. We will pass your feedback to the local management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

1.0

Feb 21, 2021

Manager

Recommend

CEO approval

Business Outlook

Pros

- Good to leverage CV. - Security

Cons

- The worst professional environement I've ever worked. - Colleague's collaboation? doesn't exist. The worst colleagues I've worked with, bad people - High staff turnover due to the weak conditions they provide to their employees. - They don't promote the meritocracy, even they argue so, it's all lies, but the truth is that you only survive there if you play the same dirty game, i.e: greasing and gettingt along with top Management. - Processes and systems of stone Era.

Nespresso Response

5y

Hello Colleague, We appreciate your feedback. It is disappointing to read about your view on Nespresso in Portugal, particularly since as a company, we strive to be a great place to work with a culture that is demanding and caring for excellence while promoting strong collaboration and constructive work environments. It is important for each person to find her/his right fit within this culture. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to Nespresso Portugal's Business Executive Officer, Brigitte Felber, at brigitte.felber1@nespresso.com , or contact me directly. Wishing you well with your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 142 - 144 of 1,873 Reviews

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