Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 30, 2021

Little organization and bad salaries

Supply planner

Recommend

CEO approval

Business Outlook

Pros

Benefits from working at Nestlé

Cons

Wages payed are below the market average

Nespresso Response

5y

Dear Colleague, Thank you for your feedback. We understand you enjoyed elements of your work experience such as benefits, and you felt wages were below market average. We work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonus/incentives, benefits, and learning. We believe this balance across several components is important for our people. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

2.0

Jan 10, 2021

no longer a nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people mid level good discount on machines

Cons

management are all over the place with little direction and 0 inspiration salary is low, and is not rewarded at all on contribution or performance but years on the board lack of opportunity to progress

Nespresso Response

5y

Hello Colleague, We appreciate your feedback and review. While it is good to hear you find the people in our organization great, it is disappointing to read your comments about the areas you see as cons. From my view, we invest a great deal in our leadership teams, our rewards packages are market-competitive, and we provide opportunities across the company for our people to develop their careers. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. As a leader in our company, I encourage you to come forward with your perspective. Learning more from you will help us improve the areas of opportunity which you see. Please feel free to contact your Leadership Team member, BEO, or me. Wishing you much success. Best regards, Guillaume Le Cunff, CEO

1.0

Aug 24, 2020

Not good outlook

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits ,Coffee credit, great co-workers

Cons

No room for growth, understaffed, hire you for less hours and work you more.

Viewing 145 - 147 of 1,873 Reviews

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Nespresso reviews

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Reviews by job title

Little organization and bad salaries

no longer a nice place to work

Not good outlook

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