Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Feb 2, 2022

Australian management does not care about employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

people you work with. not management

Cons

Management is only after the bottom line. Do not care about your mental well being. Bullies

Nespresso Response

4y

Dear Colleague, We appreciate your review and feedback. While it is good to hear you enjoyed working with your colleagues, it is disappointing to read the cons you highlighted. We are a company with strong values and culture, which cares for our people. Any kind of bullying has absolutely no place in our company. We always invest in our leaders and employees development, and stive to foster a positive working environment for every employee. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your HR team, former ManCom member or BEO of your market, Jean-Marc Dragoli. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

1.0

Aug 9, 2021

capitalism sucks

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

my coworkers and the entirety of the working class operating under nespresso. the people struggling with me to make a living, working extremely hard and getting paid very little while the corporates, white-collars, and bigwigs pocket all the cash

Cons

all the cons you can think of in this postmodern late-capitalist first world i reside in. billionaire corporation sucking the life out of its workers while paying them dimes and nickels to survive and implementing oppressive working conditions in the countries being plundered for their expensive coffee. I only work here because I need a job. But I do love my comrades, my coworkers.

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are pleased to know that you enjoy working with your colleagues. It is disappointing to read about the areas you see as cons. At Nespresso, we strive globally to offer market competitive packages in every market, which includes base salary and fringe benefits. In our company we foster a positive working environment and ensure that our employees have a work-life balance. We encourage you to contact your Manager, HRBP or BEO of your market, Alfonso Troisi, to share your concerns. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

1.0

Jul 4, 2021

Not a healthy place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Have coffee at office from Vertuo and Original line

Cons

When I was recruited, HQ job descriptions was copied and used it to employ someone at a market , job scopes were not matched with expectation provided at the interview. If feedbacks were not taken into consideration, please respect the employee's time by removing those sharing sessions. Unreasonable amount of workload assigned to some employees while others were walking around the office, messing up colleagues' work. Work and effort were not appreciated. Unreasonable timelines and expectations were provided by the management.

Nespresso Response

4y

Dear Colleague, Thank you for your feedback. Given we invest a great deal in our people, teams and organization to ensure positions are scoped properly and our leaders can manage the workload on their team properly, it is disappointing to read your comments. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your Nespresso Leadership Team member or me. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 139 - 141 of 1,873 Reviews

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