Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 199 reviews)); "discounts and free coffee" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "free coffee (and a free machine)" ((in 54 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 14, 2025

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Job security if your KPIs are strong. Decent pay however takes a long time to reach competitive pay if you do not strongly negotiate first contract.

Cons

Work life balance simply does not exist for managers or assistant managers. Work load seems to increase yearly but raises do not reflect workload and performance. Yearly evaluations are caped so you can not acquire an "exceeds expectations" rating so that raises can be controlled and to motivate you to do better rather than rewarding you for your accomplishments. certain higher management seems to favorite people over others based on brown-nosing and cannot be challenged to different views.

Nespresso Response

1y

Hello, Thank you for sharing your insights about your experience with us and for dedicating so many years to our company. We’re pleased to hear your positive comments about job security and our market-competitive salary. However, we’re also concerned by the issues you highlighted At Nespresso, we invest a lot in our leadership team to provide our employees with all the necessary support. It is also important to us to foster a welcoming environment where everyone is respected and treated equally. The well-being of our team is a top priority, and we strive to create a workplace where everyone can thrive without feeling overwhelmed. Your feedback is crucial to us, and we will share it with the responsible team. We would also welcome hearing more specifics from you. Please, reach out to your former HR team, to share more details about the issues you raised. We wish you well in your new endeavors. Thank you.

2.0

May 13, 2025

Work life balance

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great pay - Great bonus Great benefits

Cons

Work load Hours Team dynamics Upper management

Nespresso Response

1y

Hello, Thank you for sharing your feedback on your experience at Nespresso. We're pleased to hear that you did appreciate our market-competitive Total Rewards package with various bonuses and benefits we provide to all our employees. Regarding the cons you brought up, we are committed to creating a healthy and balanced process with a manageable workload for everyone. It is also important to us to make sure that our people receive all the necessary care and support so that everyone can thrive and succeed together. This review is crucial in helping us create a better workplace. You are also always welcome to reach out to your former local HR team with additional details. We wish you well in your new endeavors. Thank you.

1.0

May 12, 2025

Terrible

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

-Free coffees and machines That's about it.

Cons

-Abusive staff members, and corporate did nothing about it.

Nespresso Response

11mo

Hello, Thank you for sharing this review. We are deeply concerned about the issues you raised. Nespresso is a company with strong values and culture, where everyone should be treated with care and respect, and any kind of inappropriate treatment or behavior is absolutely unacceptable. Your feedback is crucial to us, as we are continuously committed to improving ourselves. It will be shared with the responsible team. Please, don’t hesitate to contact your local HR team with more details. Wishing you well. Thank you.

Viewing 139 - 141 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Product Marketing Manager (Hybrid)

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Assistant Manager

Work life balance

Terrible

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Nespresso

Nespresso reviews FAQs