Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at nespresso is the typical retail experience

Cons

Management needs a huge improvement.

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Nespresso Response
1y
Hello Colleague, Thank you for your feedback. At Nespresso, we invest a great deal in our people, teams, and organization to create a culture where people respect and inspire each other to succeed. It is important to us that everyone is properly supported and can work together well. Your input is valuable as we continuously work towards creating a sustainable workplace for everyone. You can also reach out to your local HR team to provide them with more details. Wishing you the best of luck at Nespresso. Thank you.
1.0
May 17, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Free coffee, five days work, good benefits

Cons

Toxic managers, expecting so much just for instant coffee.

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Nespresso Response
1y
Hello, Thank you for taking the time to provide your thoughts on your experience at our company. While we appreciate your positive comments about various benefits and perks we offer, we are upset by the cons you highlighted. At Nespresso, we acknowledge the importance of maintaining a work environment where every team member feels heard and understood. In that regard, we are actively working towards fostering a caring culture supported by our leadership team that encourages open dialogue and embraces the diversity of perspectives. Your feedback is significant to us, and we will share it with the responsible team. We would also welcome hearing more specifics from you. Please, reach out to your former HR team to share more details about the issues you raised. We wish you well in your new endeavors. Thank you.
4.0
May 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great colleagues, overall good work environment

Cons

Very complex IT infrastructure, highly hierarchical, communication challenging

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your experience regarding our company and for dedicating so many years to it. We truly appreciate this. It is also a pleasure to know that you like working with your colleagues and appreciate the overall environment. Our people and their satisfaction are immensely important to us. Regarding the cons you highlighted, we understand that effective communication is crucial. We continuously develop open communication channels by actively working on initiatives to convey information clearly across all levels of the organization. We are grateful for such a helpful review, and we would like to encourage you to contact your HR team for further details, so this can be handled properly. Wishing you all the best in your career at Nespresso. Thank you.
Viewing 136 - 138 of 1,871 Reviews

Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.