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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,871 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      May 7, 2025

      Good part time work

      Brand ambassador
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good part time work and contract with commission sales and paid commute.

      Cons

      Training could be more intensive and higher pay could be a benefit to motivate.

      avatar
      Nespresso Response
      1y
      Hello, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate that you consider our company a good place to work at. We are committed to providing a comprehensive and rewarding benefits package to ensure the well-being and satisfaction of our teams. Regarding points for improvement you mentioned, we appreciate your suggestions. At Nespresso, we understand the importance of training and we invest in various programs and provide different resources to equip our teams with the necessary tools and knowledge to tackle challenges effectively. Concerning salary, we continuously evaluate our salary structures to ensure they remain competitive within the market, as compensation is a significant aspect of job satisfaction. Your input is important to us, and we are committed to making necessary adjustments to ensure a better experience for all our employees. If you have any further details or concerns, please feel free to share them with your former local HR or management team. Wishing you best of luck in your new endeavors. Thank you.
      4.0
      May 6, 2025

      Good part-time job for students

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible working hours, good working environment with friendly people

      Cons

      entitled customers, very busy weekends

      avatar
      Nespresso Response
      1y
      Hello Colleague, We sincerely appreciate you sharing your thoughts about your time at Nespresso. It’s wonderful to know that you enjoy the flexibility of your working hours and the welcoming environment created by your teammates. Your positive insights mean a lot to us. We also acknowledge the concerns you mentioned, as we continuously work to improve our operations and customer interactions. We are committed to analyzing these challenges to enhance the overall experience for both our employees and customers. We remain open to all employee feedback, as it plays a vital role in our efforts to foster a positive workplace culture. Wishing you continued success in your career. Thank you.
      5.0
      May 5, 2025

      Great company

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved working for the company, good work environment, lovely colleagues and manager

      Cons

      Had so much to remember Interms of the nature of the coffee as there were new innovations very often

      avatar
      Nespresso Response
      1y
      Hello, Thank you for taking the time to provide feedback on your experience at our company. We greatly appreciate the positives you mentioned. It's important to us to create a friendly and supportive atmosphere for everyone, and we're glad to hear that you value our effort in this area. Regarding the cons you outlined, we are constantly working towards improving our workflow. We appreciate our Nespresso teams' collaborative efforts to deliver the best service to our customers. In addition, we strive to provide our people with all the necessary support and training at all levels. We will make sure to pass your feedback to the respective team, as it will help us improve. Please, feel free to reach out to your former local HR team as well if you have any further details or concerns. We wish you well in your new endeavors. Thank you.
      Viewing 142 - 144 of 1,871 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.