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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      73% would recommend to a friend

      (1,871 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      May 21, 2025

      Used to be good, went downhill after hiring toxic senior managers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be an exciting company where I felt looked after.

      Cons

      The hiring of the Head of Brand and Media is where the culture started to shift. Many people left the team due to her bullying, seemingly only people of colour and attractive women, go figure.

      avatar
      Nespresso Response
      1y
      Hello, Thank you for taking the time to share your feedback regarding your experience with us. We are glad to hear that you once found our company to be an exciting place where you felt looked after. However, we are truly sorry to learn about the negative shift in culture that you experienced. It is concerning to hear about instances of bullying. Given that, at Nespresso, we have zero tolerance for any discrimination at work, we take these matters very seriously and are committed to fostering an inclusive and respectful workplace for everyone. Your insights are invaluable as we work to address these issues. We are dedicated to calling out toxic behaviour and ensuring that all employees feel safe and supported. We appreciate your advice on focusing on results and the overall well-being of our team. Please know that we are always open to employee feedback, and we encourage you to reach out if you have further insights to share. Wishing you all the best in your future endeavors. Thank you.
      4.0
      May 20, 2025

      Not bad

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible nice colleagues chill environment

      Cons

      not enough shifts too many promotions

      avatar
      Nespresso Response
      1y
      Hello Colleague, Thank you for sharing your feedback regarding your role as a part-time at Nespresso. We’re pleased to hear that you appreciate the flexibility, supportive colleagues, and relaxed atmosphere within the team. We also acknowledge your concerns about the availability of shifts and the frequency of promotions. We strive to balance our staffing needs while providing opportunities for growth and advancement. Your input is valuable as we continue to assess our scheduling practices and promotion policies. If you have any additional thoughts or suggestions, please feel free to reach out o your local HR or management team. Wishing you continued success in your role! Thank you.
      4.0
      May 19, 2025

      Part time CS

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good working environment - good pay - flexible

      Cons

      - strict on attire & grooming

      avatar
      Nespresso Response
      1y
      Hello Colleague, Thank you for sharing your insights about your role at Nespresso. We are pleased to hear that you appreciate the positive aspects of your work environment, as well as the flexibility and competitive compensation offered. We acknowledge your feedback regarding the dress code and grooming standards. These guidelines are designed to uphold our brand image and ensure consistent experience for our customers. We value your perspective, as we want our employees to feel comfortable, and your comments will be taken into consideration. Your input is important to us as we strive to enhance our workplace culture. If you have any additional thoughts or suggestions, please feel free to reach out to your local HR or management team. Wishing you continued success in your role! Thank you.
      Viewing 133 - 135 of 1,871 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.