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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,873 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Sep 3, 2024

      Mixed bag

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Companies values are excellent pay is good perks are good Free coffee

      Cons

      You are a slave to who is your direct superior, if you gel you’ll have a great time, if you don’t you could have an awful time. The demands on this role are exceedingly high and are the same of a store manager at a smaller business

      avatar
      Nespresso Response
      1y
      Hello, Thank you for taking the time to provide feedback on your experience at our company. It's great to know that you enjoy several aspects of working with us, such as perks we provide our people with. Regarding the cons you mentioned, we empathize that your working experience not have been entirely satisfactory. At Nespresso, we strive to create a harmonious work environment. We encourage open communication and collaboration to ensure a positive working relationship. We also continuously evaluate and adjust the expectations placed on our employees to ensure a fair and manageable workload. Your feedback is valuable to us, and we encourage you to share any specific suggestions or ideas with your former HR team. We wish you well. Thank you.
      1.0
      Jun 14, 2024

      Toxic workplace

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee and a discount

      Cons

      Management acted like the mean girls of high school, they bullied staff and created a very toxic environment trying to pit staff against each other for no reasons other than their own entertainment maybe? They hired their friends then gave them the most hours over everyone else who had much more seniority, they kicked out a supervisor because they didn’t agree with a minor decision they had made. They also refused to get proper uniforms for anyone who was plus sized and told them to go buy their own pieces that matched exactly (and no, they would not reimburse you). If you happened to be chosen as someone they liked (usually done by going out partying and drinking with them) then it could be a semi decent place to work, but if you were unlucky enough to not be in the clique it was a living hell.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for sharing your feedback with us. While we are pleased to read you enjoyed different benefits we provide as a part of our Total Rewards package such as free coffee and discounts, it's unfortunate to know you were not satisfied with your working experience. We are concerned to hear about the situations you've described. Your comments about the management practices are worrying because we are committed to providing a welcoming, inclusive, and supportive work environment. It is our goal to create a workplace where all employees feel respected, valued, and supported at all levels. Furthermore, we are consistently working to enhance our management approaches to ensure a favorable ambiance for our employees. We will investigate and rectify the issues you've raised with the respective teams. Thank you.
      2.0
      Apr 29, 2024

      Management is a bit tough

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to learn different skills, it applies to many different jobs in the future

      Cons

      Rough management team, work life might not be balanced.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for taking your time to share your feedback with us. We are always happy to support our employees in their professional development and aspirations. It is a pleasure to know that you appreciate this and value different learning opportunities we provide. Regarding the cons you mentioned, it is disappointing to read your comments specifically connected to the management. At Nespresso, we invest a lot in our leaders and employees' development, so that everyone can work together well and feel supported. Our people are our top priority, and we constantly try to find the right balance between the customer and business needs and comfortable work hours of our teams. Your feedback is important and valuable to us, as we constantly seek to improve. We would welcome hearing more specifics from you. Please, feel free to reach out to your former local HR team to share your concerns. We wish you all the best with your new endeavors. Thank you.
      Viewing 133 - 135 of 1,873 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.