Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone working there has great benefits. You get great bonuses, yearly raises, free machines, coffee allowance, tuition reimbursement. It's definitely a great thing to take advantage of.

Cons

The upper management culture is extremely toxic. There's no accountability with the managers, if you don't play politics there, you will not get very far. There's also not a lot of opportunity for personal or career growth. If you're just looking for a job, it's great. If you're looking for a career, you have to tread very carefully.

avatar
Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. While it's great you found the perks were valuable and advantageous, we are genuinely sorry to hear about your negative experience. We take your concerns seriously and want to assure you that we are committed to fostering a positive and inclusive work environment. Moreover, we believe in accountability and open communication and are dedicated to addressing any issues that may arise. Your feedback is instrumental in helping us identify areas for improvement and we will forward it to the responsible team. At Nespresso, we value our employees and strive to create an environment that has ample opportunities for career advancement. We wish you well in your future endeavors. Thank you.
3.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Decent pay - instore discounts and store credits - help yourself to coffee on the job

Cons

Inconsistent management and micromanaging, procedures adhered to and then forgone at whim

avatar
Nespresso Response
1y
Hello, Thank you for sharing your experience with us. We appreciate your positive remarks as we strive to provide a rewarding and enjoyable experience for our employees. However, we are sorry to hear about the concerns you raised. At Nespresso, we acknowledge the importance of consistency and effective management in creating a positive work environment. Given that, we prioritize the necessary training and consistent support for our leadership. We aim to create an environment where employees feel empowered. If you would like to provide more specific details or discuss your experience further, please don't hesitate to reach out to your former local HR team. Your feedback helps us identify areas for improvement and work towards creating a better workplace. We wish you all the best in your future endeavors. Thank you.
2.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Experience over time in different areas

Cons

Pay structure is awful for what the tasks entail.

avatar
Nespresso Response
1y
Hello Colleague, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the experience you gained in different areas during your time with us. It's great to hear that you had the opportunity to expand your skills and knowledge. However, we are genuinely sorry to hear about your dissatisfaction with the pay structure. We understand that fair compensation is crucial for employees to feel valued and motivated. Thus, we continuously review our total remuneration to ensure that it's competitive within the market. We value open and transparent communication, and we encourage you to reach out to your local HR team to provide more specific details about your experience. Your feedback is essential in helping us identify areas for improvement and ensuring a better working environment. We wish you all the best in your career. Thank you.
Viewing 130 - 132 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.