Used to be good, went downhill after hiring toxic senior managers - Anonymous employee Nespresso Employee Review

1.0
May 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be an exciting company where I felt looked after.

Cons

The hiring of the Head of Brand and Media is where the culture started to shift. Many people left the team due to her bullying, seemingly only people of colour and attractive women, go figure.

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Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback regarding your experience with us. We are glad to hear that you once found our company to be an exciting place where you felt looked after. However, we are truly sorry to learn about the negative shift in culture that you experienced. It is concerning to hear about instances of bullying. Given that, at Nespresso, we have zero tolerance for any discrimination at work, we take these matters very seriously and are committed to fostering an inclusive and respectful workplace for everyone. Your insights are invaluable as we work to address these issues. We are dedicated to calling out toxic behaviour and ensuring that all employees feel safe and supported. We appreciate your advice on focusing on results and the overall well-being of our team. Please know that we are always open to employee feedback, and we encourage you to reach out if you have further insights to share. Wishing you all the best in your future endeavors. Thank you.

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5.0
Jun 5, 2026
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
5d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
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Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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