Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 199 reviews)); "discounts and free coffee" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "free coffee (and a free machine)" ((in 54 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 7, 2025

Good part time role

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

- Nice co-workers. - Lots of free coffee, both on shift and personal allowances. - Free machine after passing probation. - Discount on products.

Cons

- Quite busy, especially during peak seasons. - You are expected to push subscriptions to customers. - 'Self service' section in boutiques attracts lots of customers who just want a free coffee, feels like a waste of time.

Nespresso Response

1y

Hello, We would like to extend our thanks for your feedback and the perspectives you have provided. It's pleasing to hear that you appreciate the supportive atmosphere created by your co-workers, and the generous coffee perks available to you. It’s great to know that you value the free machine after probation, and the discounts on our products. We also recognize the challenges you mentioned, particularly during peak seasons, and the expectation to promote subscriptions. Your feedback regarding the self-service section is important, and we understand how it can sometimes feel less productive. We are committed to continuously improving our processes towards enhancing the overall experience for our employees and customers alike. Your input is invaluable to us, and we are always open to hearing more. Wishing you much success in your next role. Thank you.

1.0

Jun 3, 2025

selection process forever

Internal/corporate communications manager

Recommend

CEO approval

Business Outlook

Pros

good salary range and they offer relocation. You will get high salary due to cost of living but can find cheap rent if you avoid Manhattan and Brooklyn. Will most likely let you work two days from home.

Cons

you will be forever waiting for recruiting to sift through application. Once they reach out for their pre-liminary questions, they take about a month or two to just line people up for interviews only to wait, wait. wait. they never answer questions while you are waiting.

Nespresso Response

11mo

Hello, Thank you for sharing your feedback. If you have any additional concerns, please reach out directly to your HRBP. Wishing you well.

4.0

Jun 2, 2025

Great company

Commercial manager

Recommend

CEO approval

Business Outlook

Pros

Passion, opportunities, sustainability efforts and products

Cons

Corporate HQ is just a stopping post bofore moving on. Most just looking for their next job within the company. Slow to act given the size of the corporation

Nespresso Response

1y

Hello, Thank you for providing this feedback on your experience with our company. It is a pleasure to read that you value our sustainability efforts. We support development of our people and provide everyone with various training and learning opportunities, thank you for recognizing this. Regarding the points for improvement highlighted by you, we understand the importance of professional fulfillment, and we continuously support our employees in their career paths. We understand the importance of timely and efficient communication, and apologize for any inconvenience caused. At Nespresso, we are continuously committed to making improvements. Your review is very helpful to us, and it will be shared with the responsible team. If you have any further feedback or suggestions, please don't hesitate to reach out to your HR team. Wishing you well in your new endeavors. Thank you.

Viewing 124 - 126 of 1,871 Reviews

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Good part time role

selection process forever

Great company

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