Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jun 20, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Good staff discounts in the shop

Cons

Location is not very easy to get to

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Nespresso Response
11mo
Hello, Thank you for sharing your insights about your experience working at Nespresso. We are glad to read that you valued the various perks and benefits we provide our staff as a gesture of gratitude for their contributions and dedication. Regarding the drawbacks you highlighted, we understand that the location of our office might not be convenient to each and every employee. Thus, we are doing our best to evaluate transportation options and explore ways to make the commute more convenient for our people. Your feedback is important to us, as we constantly strive to make the experience of our employees more enjoyable. We will pass it to the respective team. If you want to share more details or suggestions with us, please feel free to reach out to your former HR team. We wish you well in your new endeavors. Thank you.
5.0
Jun 16, 2025

part time

Recommend
CEO approval
Business Outlook

Pros

good hours, flexible, weekly pay

Cons

Retail rush hours can be overwhelming, but still manageable

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Nespresso Response
12mo
Hello, Thank you for offering this feedback on your experience with our company. We are delighted to hear that you like working for Nespresso. We are pleased to provide our employees with market-competitive pay, as well as offer them various opportunities for flexible work arrangements. It is also great to know that you considered your work hours good. Regarding the cons you brought to our attention, we are sorry to hear that you found the work environment to be overwhelming at times. At Nespresso, we understand that a high-paced work environment can sometimes be challenging. We want to assure you that we value the well-being and satisfaction of our employees, and we are committed to finding ways to improve the work experience. We value your insight. If you would like to share further details or suggestions, please feel free to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
3.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

yesss soooo good ok yes

Cons

yesss it’s so good ok yes

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your enthusiastic feedback! We are thrilled to hear that you find your experience with us to be positive and enjoyable. It’s wonderful to know that you appreciate the aspects of our workplace that contribute to your satisfaction. While your excitement is infectious, we also want to ensure that we address any areas for improvement. If there are specific challenges or suggestions you have in mind, please feel free to share them. Our goal is to create an environment that not only meets your expectations but also supports your growth and well-being. We encourage you to reach out to your local HR team if you have any further thoughts or ideas. Wishing you continued success and happiness in your career with us. Thank you.
Viewing 121 - 123 of 1,871 Reviews

Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.