Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 8, 2025

Cool place

Team lead

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good people, supportive management

Cons

Work life balance is just OK

Nespresso Response

11mo

Hello, Thank you for taking the time to provide us with your review. It is wonderful to see that you enjoyed working with your colleagues and appreciated your management team. We are glad that you valued the various perks and benefits we offer our people. Ensuring a healthy work-life balance for our employees is one of our main priorities. Your feedback is crucial in helping us improve and create a sustainable workplace for all our employees. Wishing you the best in your new endeavors. Thank you.

3.0

Jul 8, 2025

Working Student

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours, free coffee, employee discount

Cons

Pick hours could be challenging but manageable

Nespresso Response

11mo

Hello, Thank you for sharing your thoughts on your experience at our company. We're pleased to know that you enjoyed flexibility, as we always strive to accommodate our employees' needs. We are also glad that you appreciate various perks and benefits we provide our people with. Regarding the cons you highlighted, it's upsetting to know that you found some aspects of your job challenging. At Nespresso, we recognize the importance of maintaining a balanced workload, and we continuously ensure that our employees have all the necessary support to meet the demands of our customers. We value your input and will use it to improve our practices. You are always welcome to reach out to the former HR or management team with additional details or suggestions Wishing you good luck in your new endeavors. Thank you.

1.0

Jul 7, 2025

Nespresso Is The Worst Company In The World

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

- favoritism -if you are related to a manager , married to a former manager’s sibling you can get any role you want - time theft: managers who work remote are not really working. They get fake manager titles so they can remain on the payroll. There are managers who never come to the office and have fake manager titles on paper receive a paycheck for 20 years but they are not really working from home. They are raising kids and doing things that have nothing to do with work but are still on the payroll wink wink

Cons

-Corrupt Human resources management that intimidates employees and whistleblowers - horrible pay -corrupt gossip and clicks - office managers who falsely accuse coffee specialists of stealing to deflect attention away from the fact that they are taking cups and items from the kitchen . They falsely accuse employees to deflect attention away from their corrupt actions

Nespresso Response

11mo

Hello Colleague, Thank you for your feedback, it will be shared with the responsible team. We value your insights and are committed to fostering a workplace where everyone is treated with dignity and respect. Wishing you well. Thank you.

Viewing 112 - 114 of 1,871 Reviews

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