Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 4, 2025

Meh

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

They have great benefits overall

Cons

The way the company is run is with disregard for those in the stores - very much feel that HO is living the high life

Nespresso Response

11mo

Hello Colleague, Thank you for sharing your thoughts with us. We’re glad to hear that you appreciate the great benefits we offer, as we strive to provide our team with competitive and rewarding perks that enhance their overall experience. However, we are truly sorry to learn about your concerns regarding the management approach between the head office and store operations. We understand how important it is for all team members to feel valued and supported, regardless of their location. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to fostering a more collaborative and nurturing company culture. Please feel free to reach out to your local HR team if you would like to discuss your experiences further. We are always open to dialogue. Best wishes in your career. Thank you.

4.0

Jul 3, 2025

Good

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

-40$ credit -Free coffee and flexible working hours

Cons

-Sometimes pressure for sales - You have to very punctual

Nespresso Response

11mo

Hello Colleague, Thank you for sharing your feedback on your experience at Nespresso. We're pleased to know that you value the range of benefits and the flexibility we are providing our employees with. Creating an environment where people feel supported and motivated remains one of our ongoing priorities. We’ve also taken note of your concerns regarding pressure in certain aspects of your role. At Nespresso, we want to assure you that we are committed to protecting the well-being of our people and understand the importance of setting achievable goals for everyone. Your insight is valuable to us as we continuously work towards creating a sustainable workplace. Please don’t hesitate to reach out to your HR team to provide them with more details. Wishing you good luck in your career with us. Thank you.

5.0

Jul 3, 2025

The best experience as a first work in France

Customer experience insight analyst

Recommend

CEO approval

Business Outlook

Pros

* Google work-life balance * Very good work ambience * Really good guide and team work feeling

Cons

Nothing to add. They're awesome.

Nespresso Response

11mo

Hello, Thank you for taking the time to share such a positive feedback on your experience with our company. At Nespresso, we always strive to create a balance that accommodates the needs of our employees to ensure that they can maintain a healthy workload, and we are happy that you appreciate our efforts in this regard. It is one of our main priorities to foster a welcoming and supportive environment for everyone to succeed. If you have any further suggestions or ideas you would like to share, we encourage you to reach out to your former management or HR team. Wishing you much success in your new endeavors. Thank you.

Viewing 115 - 117 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Retail Sales Associate

Nespresso

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Meh

Good

The best experience as a first work in France

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