Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good boutique and company values

Cons

base salary is a bit low and sometimes kpi's hard to reach

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Nespresso Response
10mo
Hello, Thank you for sharing your input with us. We are pleased to hear that you value our boutique atmosphere, and the principles that guide our company. At the same time, we understand your concerns. At Nespresso, we are committed to creating a supportive work environment where our employees feel appreciated and motivated. We truly value your honesty, and will use your insights to enhance the overall employee experience. If you have any additional suggestions or concerns, please feel free to reach out to your former HR team. Wishing you best luck in your future endeavors. Thank you.
5.0
Jul 14, 2025

Great team

Recommend
CEO approval
Business Outlook

Pros

Great team and a great company

Cons

Pays not really the best

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your thoughts on your experience at Nespresso. It is a pleasure to read that you enjoyed working with your team, as creating a positive environment is important to us. Regarding the cons you highlighted, we understand that compensation is a significant aspect of job satisfaction. We continuously evaluate our salary structures to ensure they remain competitive within the market. If you want to share more insights with us, please feel welcome to contact your former local HR or management team. We wish you much success in your new endeavors. Thank you.
4.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of training Great staff discounts Awesome team

Cons

Sometimes long shifts if doing late night shifts

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Nespresso Response
11mo
Hello, Thank you for sharing your feedback with us. We are delighted to read that you valued our benefits we provide our teams with. We also offer various training and learning opportunities to help our employees grow, collaborate, and achieve what they aspire in their careers, and it is a pleasure to read that you were satisfied with this. Concerning points for improvements you mentioned, we understand the importance of implementation of a comfortable schedule. At Nespresso, we are committed to continuously evaluating and enhancing our policies to promote a healthy work-life balance. In addition to this, we appreciate the dedication and efforts of our people in providing quality service, and one of our priorities is to make sure that everyone feels valued. Your insight is important to us, and it will be shared with the responsible team, as we are committed to ensure a better experience for all our employees. If you have any additional details or suggestions, please feel free to share them with your former HR or management team. Wishing you best of luck in your new endeavors. Thank you.
Viewing 106 - 108 of 1,871 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.