Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 5, 2025

Not bad, just ok

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good team makes everything better. Decent perks with never needing to buy coffee.

Cons

Dealing with customer issues of course. Depending on management can be a struggle, but good management makes a good team. High expectations for full time staff with mediocre pay. Progression only available within specific boutiques unless you are interested in relocating. Horrible rotational roster/scheduling for full time staff

Nespresso Response

10mo

Hello Colleague, Thank you for sharing your feedback on your experience with us. We are pleased to hear that you value working with a supportive team and appreciate the benefits provided to our employees. We also acknowledge that certain aspects of the role can be challenging. At Nespresso, we are committed to creating a professional and supportive work environment with market-competitive salary, ensuring that our employees have the resources and guidance needed to perform at their best and grow within the company. Your feedback is valuable to us, as it helps us improve. We also encourage you to reach out to your local HR team to discuss your concerns in more detail. We wish you success in your career with us. Thank you.

3.0

Jul 22, 2025

Great company!

Senior boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee, Flexible management, Fun job

Cons

It is becoming more and more corporate-y and sometimes the clientele can be difficult.

Nespresso Response

10mo

Hello Colleague, Thank you for taking the time to share your feedback! We are committed to listening to our employees and continuously improving our work environment to ensure it remains enjoyable and fulfilling. Wishing you continued success in your role and beyond. Thank you.

3.0

Jul 21, 2025

Nespresso

Inventory specialist

Recommend

CEO approval

Business Outlook

Pros

Great work environment, your rights and responsibilities are well articulated.

Cons

Pressure during rush hours, longer hours since you have to open and close.

Nespresso Response

10mo

Hello, Thank you for taking the time to share your thoughts about your experience with us. We are delighted to hear that you enjoyed a positive work environment and appreciated the clarity around your rights and responsibilities. At the same time, we understand the challenges you mentioned regarding the pressure during busy periods and the extended hours required for opening and closing. At Nespresso, we seek to enhance our operational processes and ensure a more manageable and comfortable experience for our team. It is important to us to provide our people with all the necessary support. We truly appreciate your insights and encourage sharing more with your former HR team, if you are willing to. Wishing you well in your new endeavors. Thank you.

Viewing 103 - 105 of 1,871 Reviews

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Not bad, just ok

Great company!

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