Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 10, 2025

Great company

Bar supervisor

Recommend

CEO approval

Business Outlook

Pros

benifets pay time off employee perks

Cons

understaffed Upper management does not understand the needs of the staff

Nespresso Response

10mo

Hello, Thank you for sharing your thoughts on your experience at our company. We are pleased to know that you appreciated our Total Rewards package with its perks, benefits, and market-competitive salary. In addition to this, prioritise making sure that our people have a comfortable work-life balance. Regarding the cons you mentioned, we value the efforts of our employees in providing quality service, and we always strive to ensure that our teams are appropriately staffed and supported. At Nespresso, we understand the importance of clear and open communication, and we actively encourage our employees to share their thoughts and suggestions through various channels. Your feedback is valuable to us, as it helps us improve. We also encourage you to reach out to your former HR team to discuss your concerns in more detail. We wish you success in your new endeavors. Thank you.

5.0

Aug 8, 2025

Customer

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good morning as you step out today

Cons

Badly to be honest and we have still not received

Nespresso Response

10mo

Hello Colleague, Thank you for taking the time to share your feedback with us. We are dedicated to building a welcoming and supportive atmosphere for all. Regarding the drawback you brought to our attention, it is unfortunate to read that you’ve encountered some challenges. Please reach out to the HR team with any additional details so we can look into it. We wish you well in your career with us. Thank you.

3.0

Aug 6, 2025

Great job

Team leader

Recommend

CEO approval

Business Outlook

Pros

I think overall it is a good job with good benefits. Especially considering that it does not require much qualifications. Gets a bit hectic during holiday season

Cons

Other team leaders are often not doing their jobs and it may put more work on you

Nespresso Response

10mo

Hello, Thank you for taking the time to share your experience at Nespresso. We are pleased to hear that you valued the Total Rewards compensation package and the benefits associated with your role. We recognise that certain periods, such as the holiday season, can be particularly demanding. At Nespresso, we remain committed to fostering a supportive and collaborative environment where workloads are balanced and team members are empowered to thrive. Your observations regarding team dynamics are appreciated and will be shared with the relevant teams as part of our ongoing efforts to continuously enhance the employee experience. We also encourage you to reach out to your former HR team to discuss your concerns in more detail. We wish you success in your future endeavours. Thank you

Viewing 100 - 102 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate (Part-Time)

Retail Stock Associate, Part-time

Retail Sales Associate

Retail Sales Associate

Product Marketing Manager (Hybrid)

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