Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 4, 2025

KAM, BDM

Key account manager (kam)

Recommend

CEO approval

Business Outlook

Pros

Free monthly coffee Corporate car

Cons

Declining machines' quality No strategy No leadership Toxic environment

Nespresso Response

9mo

Hello, Thank you for sharing your review with us. Even though we are pleased to know that you enjoyed different parts of our Total Rewards package, such as free coffee and a corporate car, we are sorry to read the drawbacks you brought to our attention. It is upsetting to know that you weren’t satisfied with your leadership. At Nespresso, we constantly strive to foster a collaborative and respectful work culture where everyone feels supported and cared for. In addition to this, we also want to ensure that our people are well-informed and our strategy and communication are clear. The quality of our products and services is important to us, and we are constantly finding new ways to grow and improve. We will share your insight with the responsible team, but you are always welcome to share more details with us so that we can look even further into your comments and improve. We wish you all the best in your new endeavors. Thank you.

4.0

Sep 1, 2025

Friendly place to work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly staff 400 coffee order every other month

Cons

Can be quite cliquey at times

Nespresso Response

9mo

Hello Colleague, Thank you for sharing this review on your experience with us. We are delighted to read that you value various the perks and benefits we are providing our employees with, such as a free coffee. It is also great that you enjoy working with your colleagues, as we strive to maintain a welcoming atmosphere for everyone. Regarding the drawbacks you mentioned, we are sorry to hear that you are not fully satisfied with your experience. At Nespresso, we prioritize fostering an environment where our people feel included, supported, and respected. Your feedback is important and valuable to us, as we constantly seek to improve. In order to share more specifics, please feel free to reach out to your HR team. Wishing you continued success at Nespresso. Thank you.

4.0

Aug 29, 2025

Great uni job

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Decent pay for causal uni student

Cons

Training is a bit of a mess

Nespresso Response

9mo

Hello, Thank you for providing us with your feedback. We are glad that you appreciate our salary, as we always make sure to keep it at the market-competitive level. Regarding the cons you brought to our attention, our people are our top priority, and we always strive to provide all the necessary support and trainings for everyone. As we constantly grow and evolve, it is important to us that our processes are clear and our employees are well informed. Thank you for your input, as it allows us to improve. You are always welcome to share more specific details and suggestions with your local HR team. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Thank you.

Viewing 88 - 90 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Product Marketing Manager (Hybrid)

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KAM, BDM

Friendly place to work

Great uni job

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