Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Fantastic employer, great benefits and great staff

Cons

Uniform is uncomfortable to wear

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Nespresso Response
8mo
Hello, Thank you for providing your insights regarding your time with us. It’s always uplifting to know that our efforts to create a constructive work environment are recognized. We also acknowledge your feedback regarding the uniform's comfort. We understand that certain aspects of the job can present challenges, and we are committed to continually improving the employee experience. We recently introduced a new uniform which enables people to choose from a range of options to enable people to feel themselves at work, whilst also championing comfort and sustainability. We appreciate your candidness as we strive to create an even better workplace. If you have any additional suggestions or concerns, please feel free to reach out to your former local team. Wishing you all the best in your future endeavors. Thank you.
5.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

nice leaders, nice pay and benefits, proper training.

Cons

store too busy you wont even get a second to breathe

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Nespresso Response
9mo
Hello Colleague, We appreciate you sharing your feedback on your experience with us. It is delightful to read that you value your leadership team, various benefits and training opportunities we provide our people with. We believe in empowering our employees to reach their full potential by accommodating everyone with caring guidance and possibilities for development, and it's rewarding to know that they find our efforts in this area fulfilling. Regarding the areas for improvement you highlighted, it's upsetting that your experience is not entirely positive. We recognize the importance of maintaining a balanced workload and continuously ensure that our employees have all the necessary support. Your review is valuable to us, as we constantly seek to improve. If you want to share more details or suggestions with us, please feel free to contact your local HR team. Wishing you continued success at Nespresso. Thank you.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Coffee credit Free coffee machine

Cons

Assistant managers, store managers... regional managers didn't know what they were doing.

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Nespresso Response
7mo
Hello, Thank you for sharing your insights with us. Even though we are glad to know that you appreciated different perks we provide our people with, such as free coffee, it's unfortunate to read the cons you brought to our attention. At Nespresso, we invest a lot in our leaders and employees' development so that everyone can work together well. It is especially important to us to make sure that our people are respected and supported on every level. Your review is much appreciated, as it helps us improve. We will make sure to pass your feedback to the respective team, but you’re always welcome to reach out to your former local HR with more details. Wishing you well in your new endeavors. Thank you.
Viewing 85 - 87 of 1,871 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.